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Development Assistant - Welsh National Opera

Cardiff

Posted 10/09/2021

£17,000 – £19,000 per year dependent on experience

Top Reasons to Apply
  1. Welsh National Opera shares the power of live opera with audiences and communities across Wales and England – in theatres, in neighbourhoods and online. 
  2. We are seeking a Development Assistant to join our Development, Strategy & External Relations Department to provide administrative support.
  3. Main purpose of job is to provide administrative support to the Development, Strategy & External Relations Department.
Job Description

Development Assistant - Welsh National Opera

Job-type: Permanent
Salary: £17,000 – £19,000 per year dependent on experience

Welsh National Opera shares the power of live opera with audiences and communities across Wales and England – in theatres, in neighbourhoods and online. 

We are seeking a Development Assistant to join our Development, Strategy & External Relations Department to provide administrative support.

Responsible to: Head of Development Operations & Events

Main purpose of job:

To provide administrative support to the Development, Strategy & External Relations Department.

Key accountabilities

The role is extremely varied with tasks allocated on a regular basis in response to the requirements of the Department. Regular key tasks include:

  • operate an effective ticketing system that serves the needs of the department’s activity, setting up seating reservations, taking payments, processing tickets, responding to enquiries.
  • liaise with the Communications and Events Officer on the production of department mailings and event invitations.
  • set up and manage event responses, track rsvps and assist where required with events administration.
  • to be responsible for maintaining the Tessitura database as a critical CRM tool for the department, ensuring that all records are up to date, events and activities are recorded accurately.
  • to be responsible for department administration including purchase orders/invoices, gift administration, holiday forms, bookings for meetings/travel/accommodation, attend and minute key meetings, maintain departmental stationery supplies and oversee office organisation.
  • receive general department enquiries.
  • to assist the Director of Development, Strategy & External Relations as required.

General

  • To cooperate with us in complying with relevant health and safety legislation, policies and procedure in the performance of the post. The post carries responsibility for Health & Safety issues at level 6 (see attached).
  • To behave in accordance with our values
  • To maintain confidentiality and observe data protection and associated guidelines where appropriate.
  • To ensure compliance with our policies and procedures at all times

Skills, knowledge and experience:

  • Educated to a BA degree level
  • Methodical with good attention to detail.
  • Excellent communications skills – verbal and written in order to write and proof-read communications and mailings.
  • Excellent computer literacy – Microsoft Office Word, Excel and Outlook.
  • Organisational and time management skills.
  • Flexible and adaptable with calm and practical approach to problem solving.
  • Hardworking and energetic.
  • Effective team player with the ability to work alone and under own initiative.
  • Ability to work with competing priorities ensuring deadlines are met.
  • Demonstrate personal drive to succeed, develop and persevere to achieve objectives and gain experience.
  • Ability and willingness to work out of normal office hours and to attend WNO events on tour.
  • Demonstrable interest in the arts, preferably opera and classical music.
  • Ability to write and speak Welsh✶
  • Understanding of GDPR legislation✶

Points marked with an asterisk (✶) are desirable rather than essential

Deadline for Applications: Thu 23 Sep 2021 12:00pm
Interviews: Tue 5 Oct 2021

Welsh National Opera
Company Information

We believe in the power of opera to transform lives.

Our mission is to bring the power, drama and raw emotion of opera to as wide an audience as possible in performances, marked by an uncompromising quest for artistic quality.

As a national company with international status, we sit at the heart of music-making in Wales and play a valuable role in the communities we serve in England. We work with our partners to discover and nurture young operatic talent, and provide the springboard for international careers. 

Touring is our lifeblood and we strive to present the highest quality work across our artistic programme, entertaining and inspiring audiences at our operas and concerts and providing transformative experiences through our youth and community work.

Building on our 70-year history and our roots in the communities of South Wales, we aim to demonstrate to future generations that opera is a rewarding, relevant and universal art form. 

More than any other company, WNO opens up the world of opera to everyone.

Key Facts
  • Head Office:

    Wales Millennium Centre,

    Bute Pl, Cardiff CF10 5AL

Location
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