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V12 Retail Finance

V12 Retail Finance Technology is constantly transforming the retail sector and we’ve been at the cutting edge of retail finance from the start offering pioneering, multi-channel access and functionality. We don’t believe in standing still and we’re always looking for new ways that our smart technology can work even smarter to delight your customers. Part of the Secure Trust Bank family, we also have the financial backing to make our pricing, products and services work for you. And, our customer first culture means we understand what will make your customers keep coming back time and again.

Secure Trust Bank is the only UK bank awarded a Customer Service Excellence accreditation. We arrange and administer retail finance loans on behalf of Secure Trust Bank PLC, who is the lender. Secure Trust Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

7 Job Vacancies

  • £25,000 - £27,500 per annum
    Cardiff
    At V12 Retail Finance, we are growing fast and are seeking customer focused individuals to join our team.

    We are looking for individuals who wish to grow their career in financial services, this is a customer contact role with potential and multiple specialist career paths within the business and development plans to help you achieve your career ...
  • £25,000 per annum
    Cardiff
    We’re an award-winning bank providing savings accounts and lending services to over one million customers.

    As part of the Fraud Prevention team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.

    The role is based in Cardiff and requires fu...
  • £25,000 per annum
    Cardiff
    We know that our people are our biggest investment and finding the right people who will put our customers first and provide world class service is a tough job which is why, when we find talented people, we want to develop them and enable them to grow a career with us, not just fill a seat in a contact centre. 

    As a Customer Service Executive, you...
  • £25,000 per annum
    Cardiff
    We’re an award-winning bank providing savings accounts and lending services to over one million customers.

    As a Customer Service Executive, you will be based within our contact centre and work with our customers to help them with their queries, carrying out day to day transactions and providing excellent customer outcomes at all times.

    If success...
  • £23,500 per annum
    Cardiff
    We’re an award-winning bank providing savings accounts and lending services to over one million customers.

    As part of the Fraud Prevention team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.

    The role is based in Cardiff and requires fu...
  • £23,500 - £27,500 per annum
    Cardiff
    At V12 Retail Finance, we are growing fast and are seeking customer focused individuals to join our team.

    We are looking for individuals who wish to grow their career in financial services, this is a customer contact role with potential and multiple specialist career paths within the business and development plans to help you achieve your career ...
  • Are you passionate about helping people grow, building capability for the future, and shaping a culture where learning truly matters?

    We’re looking for a Senior Learning & People Development Consultant to play a key role in developing the skills, confidence and performance of colleagues across the Group.

    This is an exciting opportunity for some...