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V12 Retail Finance

V12 Retail Finance Technology is constantly transforming the retail sector and we’ve been at the cutting edge of retail finance from the start offering pioneering, multi-channel access and functionality. We don’t believe in standing still and we’re always looking for new ways that our smart technology can work even smarter to delight your customers. Part of the Secure Trust Bank family, we also have the financial backing to make our pricing, products and services work for you. And, our customer first culture means we understand what will make your customers keep coming back time and again.

Secure Trust Bank is the only UK bank awarded a Customer Service Excellence accreditation. We arrange and administer retail finance loans on behalf of Secure Trust Bank PLC, who is the lender. Secure Trust Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

10 Job Vacancies

  • £23,500 per annum
    Cardiff
    We are looking for people who want to build a career in financial services and will bring the behaviours that we value; Customer focus, ownership, forward thinking, team work and risk awareness.

    As a Customer Service Executive, you will be based within our contact centre and work with our customers to help them with their queries, carrying out da...
  • Competitive
    Cardiff
    We’re looking for a Commercial Director to lead the strategic direction and delivery of our direct-to-consumer proposition across V12 Retail Finance and V12 Personal Finance.

    This is a pivotal role, driving growth, innovation, and exceptional customer experiences while leading a talented team across marketing, product, and digital.

    You’ll have th...
  • Competitive
    Cardiff
    Secure Trust Bank Group is seeking a dynamic and experienced Head of Consumer Credit to lead the credit risk strategy for our Retail Finance business.

    This is a pivotal role, responsible for overseeing the end-to-end credit lifecycle—from origination and in-life management to impairment—ensuring our portfolio remains robust, customer-focused, and...
  • Competitive
    Cardiff
    We’re looking for a Senior Financial Crime leader to join us as Head of Financial Crime and Money Laundering Reporting Officer (MLRO).

    This is a pivotal role where you’ll set strategy, lead a high-performing team, and influence senior leaders to ensure we stay ahead of regulatory developments and industry standards.

    We offer competitive salary, p...
  • Competitive
    Cardiff
    We’re an award-winning bank providing savings accounts and lending services to over one million customers.

    As our Risk & Control Manager, you’ll play a pivotal role in testing and monitoring the execution of our Financial Crime Policy and Standards.

    We offer a wide range of flexible benefits from Cycle2Work to healthcare checks and more.
  • Up to £31,000 per annum
    Cardiff
    We’re an award-winning bank providing savings accounts and lending services to over one million customers.

    We’re looking for a detail-oriented and proactive Financial Crime Operations Officer to join our team and play a key role in safeguarding our organisation from financial crime risks.

    As part of our first line of defence, you’ll be responsibl...
  • £23,500 per annum
    Cardiff
    We are looking for people who want to build a career in financial services and will bring the behaviours that we value; Customer focus, ownership, forward thinking, team work and risk awareness.

    As a Customer Service Executive, you will be based within our contact centre and work with our customers to help them with their queries, carrying out da...
  • Competitive
    Cardiff
    Are you ready to take ownership of a critical function that shapes financial strategy and drives business insight?

    We’re looking for a strategic leader to own the IFRS9 month-end reporting and loss forecasting processes, ensuring robust analysis and actionable insights that influence decision-making at the highest level.

    This is a high-impact rol...
  • Up to £31,000 per annum
    Cardiff
    We’re looking for a detail-oriented and proactive Financial Crime Operations Officer to join our team and play a key role in safeguarding our organisation from financial crime risks.

    As part of our first line of defence, you’ll be responsible for investigating unusual activity reports and escalating concerns to the Group’s Nominated Officer where...
  • Up to £42,000 per annum
    Cardiff
    Are you passionate about creating a workplace where people feel supported, heard, and empowered to thrive?

    We’re looking for a People Advisor to join our team and help shape the future of our organisation through expert guidance, inclusive practices, and impactful people initiatives.

    You’ll work closely with managers and employees to resolve empl...