V12 Retail Finance Technology is constantly transforming the retail sector and we’ve been at the cutting edge of retail finance from the start offering pioneering, multi-channel access and functionality. We don’t believe in standing still and we’re always looking for new ways that our smart technology can work even smarter to delight your customers. Part of the Secure Trust Bank family, we also have the financial backing to make our pricing, products and services work for you. And, our customer first culture means we understand what will make your customers keep coming back time and again.
Secure Trust Bank is the only UK bank awarded a Customer Service Excellence accreditation. We arrange and administer retail finance loans on behalf of Secure Trust Bank PLC, who is the lender. Secure Trust Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
At V12 Retail Finance we offer a multitude of financial services career pathways, beginning in the heart of the business; our customer services team.
As a Customer Service Executive, you will be based within our contact centre and work with our customers to help them with their queries, carrying out day to day transactions and providing excellent ...
At V12 Retail Finance, we are growing fast and are seeking customer focused individuals to join our team.
As an experienced Collections Advisor you will excel at listening, be able to explain things clearly and have an empathetic approach, tailoring each call to the individual customer’s needs.
We offer favourable working hours, hybrid working, l...
At V12 Retail Finance we offer a multitude of financial services career pathways.
As a Customer Service Executive, you will be based within our contact centre and work with our customers to help them with their queries, carrying out day to day transactions and providing excellent customer outcomes at all times.
We're looking for an exceptional Reporting & Operational Insight Senior Manager to help make it happen.
As Reporting & Operational Insight Senior Manager, you will act as the key link between the Bank's central Data & MI function and the COO organisation.
Experience with automation, advanced analytics or AI-enabled reporting.
We’re an award-winning bank providing savings accounts and lending services to over one million customers.
As part of the Fraud Prevention team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.
