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V12 Retail Finance

V12 Retail Finance Technology is constantly transforming the retail sector and we’ve been at the cutting edge of retail finance from the start offering pioneering, multi-channel access and functionality. We don’t believe in standing still and we’re always looking for new ways that our smart technology can work even smarter to delight your customers. Part of the Secure Trust Bank family, we also have the financial backing to make our pricing, products and services work for you. And, our customer first culture means we understand what will make your customers keep coming back time and again. Secure Trust Bank is the only UK bank awarded a Customer Service Excellence accreditation. We arrange and administer retail finance loans on behalf of Secure Trust Bank PLC, who is the lender. Secure Trust Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

4 Job Vacancies

  • Posted 11 Feb 2021 V12 Retail Finance

    Competitive Salary
    Cardiff
    You will execute the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.

    Previous experience of working as a Fraud Investigator, and working knowledge of Cifas and SIRA; and awareness of current fraud trends is what you bring for this position.

    Every one of our employees brings uni...
  • £18,500
    Cardiff
    You will be responsible for reviewing and processing manual documentation in relation to retail finance applications in line with internal and regulatory requirements, along with handling inbound calls and make outbound calls, where required.

    As a part of this role, You will process queries from retailers as well as requests from other internal de...
  • Collections Advisor Expiring soon

    Posted 11 Feb 2021 V12 Retail Finance

    £18,500 - £21,500 Per Annum
    Cardiff
    At V12 we are strengthening our Collections function and are seeking customer focused individuals to join our team.

    As a Collections Advisor you will excel at listening, be able to explain things clearly and have an empathetic approach, tailoring each call to the individual customer’s needs.

    Our Collections Advisors work closely with customers wh...
  • Posted 11 Feb 2021 V12 Retail Finance

    £18,500
    Cardiff
    As a Customer Service Executive, you will work within our contact centre and work with our customers to help them with their queries, carrying out day to day transactions and providing excellent customer outcomes at all times.

    Experience within a Financial Services organisation would be advantageous but is not essential as full training will be gi...