Financial Crime Operations Officer

1. We’re looking for a detail-oriented and proactive Financial Crime Operations Officer to join our team and play a key role in safeguarding our organisation from financial crime risks.
2. As part of our first line of defence, you’ll be responsible for investigating unusual activity reports and escalating concerns to the Group’s Nominated Officer where appropriate.
3. You’ll also contribute to continuous improvement and help ensure our policies and practices align with regulatory expectations.

Help us protect our customers and our business.

We’re looking for a detail-oriented and proactive Financial Crime Operations Officer to join our team and play a key role in safeguarding our organisation from financial crime risks. If you’re passionate about doing the right thing, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

What you’ll be doing

As part of our first line of defence, you’ll be responsible for:

• Investigating unusual activity reports and escalating concerns to the Group’s Nominated Officer where appropriate.
• Responding to data requests from law enforcement and other third parties.
• Conducting customer due diligence and ongoing monitoring for higher-risk customers.
• Reviewing transactions and identifying indicators of suspicious activity.
• Supporting business areas in understanding their financial crime responsibilities.
• Designing and delivering tailored financial crime awareness training.

You’ll also contribute to continuous improvement and help ensure our policies and practices align with regulatory expectations.

What you’ll bring

We’re looking for someone who:

• Has experience working in a financial crime function, ideally within financial services.
• Understands the UK’s financial crime legal and regulatory framework.
• Has hands-on experience with customer screening, transaction monitoring, and SARs.
• Is a logical thinker with strong attention to detail.
• Communicates clearly and confidently, both in writing and verbally.
• Can work independently and manage their own workload effectively.
• Bonus points if you hold an industry-recognised financial crime qualification—but it’s not essential.

Our values

We’re proud of our inclusive culture and values-led approach. We’re looking for someone who:

• Is risk aware and committed to keeping customers and colleagues safe.
• Puts the customer first in everything they do.
• Takes ownership and is accountable for their actions.
• Is performance driven and strives to be their best.
• Works collaboratively and supports others to succeed.

Everyone is different. Everyone is valued

As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.

Every one of our employees brings unique talent, ability and perspective to their role.

That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.

About The Company

Our customers are at the heart of everything we do, but we can’t achieve our customer focused strategy without the right people in our team.

At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It’s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group’s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment. So join us as we strive to Grow, Sustain and Love the way we work.