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View job in - ENG|CYM

Sales Advisor

Wrexham

Posted 24/07/2024

£22,500 per annum plus bonus

Top Reasons to Apply
  1. Join Net World Sports on our mission to become the world’s leading sports equipment retailer.
  2. You'll Strive to meet and exceed sales targets, contributing to the wider sales team target whilst at the same time always looking for ways to develop your own skills and experiences.
  3. We offer Health & Wellbeing Support – Workouts, Run Club & Mental Health Sessions, Flexible Working and much more.
Job Description

Salary: £22,500 Base + Bonus (~£12,500 OTE)

Sales Advisors are the heartbeat of the Sales team at Net World Sports, ensuring the delivery of quick and efficient response times to inbound calls and emails whilst maximising sales opportunities for our customers in real time.

What you'll do...

  • Develop a strong understanding of our wide range of products to deliver a high quality of service to our customers, offering professional and informed assistance from start to finish to encourage repeat business
  • Ensure customer experience and high-quality delivery is at the forefront of your mind across all forms of communication, including phone, email, live chat, and when applicable, in person
  • Deal with a range of customers including consumer, corporate and commercial, obtaining relevant information (budgetary requirements, competitor pricing, product needs) to maximise sales opportunities
  • Resolve any issues as they arise, such as identifying and converting online failed payments by assisting the customer with their sale in a timely manner, and ensuring they are fully satisfied with their experience
  • Request supplier/manufacturer quotes and information to ensure customers receive accurate information on bespoke products, managing external supplier orders for your customer where applicable to ensure good communication and sales management throughout
  • Collaborate and communicate effectively with other departments to improve business efficiencies, providing ideas, feedback and errors to our Product Design and Development teams, amongst others
  • Strive to meet and exceed sales targets, contributing to the wider sales team target whilst at the same time always looking for ways to develop your own skills and experiences

What you'll bring...

  • Consistent work ethic with a self-driven attitude to achieve and succeed individual and team sales targets and to develop and progress in a career with us
  • Confident and positive mentality, always looking to demonstrate your initiative and problem-solving skills
  • Strong communication skills, both verbally and written, and the ability to share ideas and collaborate across departments
  • Ability to adapt and to prioritise and manage workload efficiently to ensure a qualitative and quantitative balance of output

Desirable:

  • Good level of understanding of NAV & Magento
  • Some understanding of product knowledge
  • Good understanding of competitor products & pricing
  • Proven ability to recognise how to close sales based on customer needs

What you'll get...

  • Health & Wellbeing Support – Workouts, Run Club & Mental Health Sessions 
  • Flexible Working 
  • Social Events – Summer & Christmas Parties, Sports Tournaments & Lots More! 
  • Table Tennis, Pool Tables & Sports Equipment in the Office 
  • Additional Holidays with Length of Service 
  • Help to Buy Scheme, Cycle to Work Scheme & Discounted Travel 
  • Charity Events – Bake Sales, Coffee Mornings, Raffles & Sponsored Events 
  • Product Discounts 
  • Subsidised On-Site Bistro 

Shifts: 6-week rota provided in advance, typical rota will consist of the following:

  • 07:00 – 15:30 – 1 week
  • 09:00 – 17:30 – 4 week
  • 14:30 – 23:00 – 1 week

Occasional weekend and bank holiday work may be required every six weeks.

Company Information

At Net World Sports everything we do is about giving our customers the very best. We’re the champions of designing and manufacturing the best quality sports, fitness, leisure, and home & garden products. Housing more than 10,000 products, 95% of which are own brand, in our single 120,000 square foot warehouse, we strive to deliver your orders in the quickest possible time so you can start enjoying and making use of your products as soon as possible.

Our relentless dedication to offering the best experience possible means that our customer service is unrivalled. We won’t be beaten.

All over the world our products are used in homes, schools, universities, stadiums, and other venues. Our customers choose us because the quality and value of our products is second to none.

Key Facts
  • Head Office:

    Bryn Ln,

    Wrexham LL13 9UT

Location
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