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Hotel Receptionist

Vale of Glamorgan

Posted 20/06/2024

£22,256 per annum

Top Reasons to Apply
  1. The Vale Resort has an exciting opportunity for Hotel Receptionists.
  2. You'll be working as part of the front of house team you will ensure guests receive a warm welcome and exceptional customer service at all times.
  3. As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, along with a number of benefits for continued service with us.
Job Description

The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.

About the Role:                                                         

Working as part of the front of house team you will ensure guests receive a warm welcome and exceptional customer service at all times. Along with:

  • Welcoming Guests and Visitors, checking guests in and out as required
  • Answer telephone enquiries, making bookings as required
  • Provide pick up and drop off service between Hensol Castle and The Vale Resort.
  • Assist guests with enquiries and give advice on local travel and attractions.

About you:

  • You'll have excellent customer service skills and enjoy working in a fast pace environment
  • Previous experience in a similar role desirable
  • Excellent attention to detail and problem solving skills
  • Committed to working as a team

What’s in it for you:                                                             

As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.

Vale Resort
Company Information

Nestled within a 650-acre private estate in the beautiful Vale of Glamorgan countryside, the Vale Resort is far more than your average luxury hotel.

A firm Welsh favourite, with a warm Welsh welcome we pull out all the stops to ensure you feel right at home, whether you’re here for work or pleasure. We’re warm and attentive, but never pretentious. That’s not to say you won’t find all the trappings you’d expect from a top four-star resort. Our facilities are definitely world class, but we’d prefer you be the judge of that.

Key Facts
  • Head Office:

    Hensol Park,

    Hensol,

    Vale of Glamorgan,

    CF72 8JY

Location
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