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Business Support Officer

Pembrokeshire

Posted 12/02/2024

£24,294 - £25,545 per annum

Top Reasons to Apply
  1. Pembrokeshire County Council (Welsh: Cyngor Sir Penfro) is the governing body for Pembrokeshire, one of the Principal Areas of Wales.
  2. We have a fantastic opportunity to work as a Business Support Officer, a role integral to the busy Social Care Business Unit Team part of the Performance and Business Department who provide invaluable resource to the Social Service Directorate.
  3. The post holder will provide and deliver a full range of Business Support services to a manager or team within the Authority.
Job Description

This post is fixed term basis to cover secondment.

We have a fantastic opportunity to work as a Business Support Officer, a role integral to the busy Social Care Business Unit Team part of the Performance and Business Department who provide invaluable resource to the Social Service Directorate.

As a Business Support Officer, you will provide administrative support for the team, including owing varied projects, liaising with internal and external stakeholders, producing accurate minutes, running and disseminating reports, maintaining a number of databases as well as processing and reconciling financial transactions. Producing reports and providing information for the management team is also a requirement of this role.

As the ideal candidate you will be highly organised and able to work both independently and as part of a team. You will be working with a range of stakeholders, including service providers, health professionals, third sector partners and service users therefore excellent communication and interpersonal skills are essential. Experience in minute taking would be an advantage and experience of working within a Social Care setting would be favourable.

Job Purpose: 

The post holder will provide and deliver a full range of Business Support services to a manager or team within the Authority. Working from within either the generic business hub or from a designated team the post holder will support the business area to meet it’s service delivery requirements.

Principal duties and responsibilities:

  • To carry out a range of administrative support services for managers, which could include scheduling meetings and events, diary management and other business processes.
  • To be responsible for producing accurate management information and reports as required including analysing data and drawing conclusions.
  • To organise meetings and take minutes, including liaising with a range of stakeholders to ensure attendance, managing actions and producing accurate minutes.
  • To respond to any queries received from customers, external and internal stakeholders in a timely manner and provide the relevant information.
  • To monitor and reconcile financial transactions, which could include procurement systems and financial payment systems.
  • To manage and respond to any complaints received regarding the service provided. 
  • To support team members to ensure standards are maintained.

Welsh language skills are desirable.

Pembrokeshire County Council
Company Information

Pembrokeshire County Council is the local authority for the county of Pembrokeshire, one of the principal areas of Wales.

Since the 2017 election the council has been led by a coalition of some of the independent councillors, Labour, Plaid Cymru and the Liberal Democrats, with the same coalition continuing following the 2022 election.

The first election to the modern council was held in 1995, initially operating as a shadow authority before coming into its powers on 1 April 1996. Independent councillors have held over half the council's seats ever since 1996:

Different groupings have formed among the independent councillors at different times, sometimes forming administrations with councillors from political parties. Between 1996 and 2017 the leader of the council came from the "Independent Political Group" (later called the "Independent Plus Political Group"). That group's numbers were reduced from 33 to 13 at the May 2017 election. Its leader Jamie Adams blamed the poor performance at that election on the IPPG's close connections to the council's discredited former chief executive.

Key Facts
  • Head Office:

    County Hall,
    Haverfordwest,
    Pembrokeshire,
    SA61 1TP.

Location
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