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View job in - ENG|CYM

Tenant Support Worker

Bridgend

Posted 04/06/2026

£12,906 per annum (FTE £25,812)

Top Reasons to Apply
  1. We’re looking for a caring, compassionate individual who’s passionate about helping others thrive.
  2. In this role, you’ll support colleagues in delivering high‑quality, psychologically informed, and culturally sensitive floating support to people living in the community.
  3. You’ll empower individuals to maintain their tenancies, build independent living skills, and feel confident integrating into the wider community, all while championing safeguarding, equality, and our organisation’s values.
Job Description

Tenant Support Worker - £12,906 (FTE £25,812)

We’re looking for a caring, compassionate individual who’s passionate about helping others thrive. In this role, you’ll support colleagues in delivering high‑quality, psychologically informed, and culturally sensitive floating support to people living in the community. You’ll empower individuals to maintain their tenancies, build independent living skills, and feel confident integrating into the wider community, all while championing safeguarding, equality, and our organisation’s values.

What you’ll do…

Deliver high-quality, psychologically, trauma-informed and culturally appropriate floating support to service users in the community. Empower individuals to maintain their tenancies, develop independent living skills, and integrate into the wider community while upholding safeguarding, equality, and organisational standards.

What you'll bring to the role...

  • Ability to build positive, professional relationships with service users from diverse backgrounds
  • Strong communication skills (verbal and written)
  • Effective organisational and time management skills
  • Ability to keep accurate and confidential records
  • Problem-solving and decision-making skills
  • Ability to work independently and manage a caseload
  • Experience of supporting vulnerable people
  • Experience of working in a person-centred, trauma-informed way
  • Experience of working within safeguarding frameworks
  • Good standard of general education (e.g., GCSEs or equivalent)
  • Willingness to undertake relevant training (e.g., safeguarding, health and safety, trauma-informed practice)
  • Full UK driving licence & access to own car for work purposes

Other useful information

We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch.

Closing Date: Friday, 12th June 2026 @ 10 a.m.

Interview Date: Tuesday, 23rd June 2026.

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. 

Please complete the Equal Opportunities form as part of your application. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.

If you’re interested in this opportunity and believe you have the skills and experience we’re looking for, please scroll down to complete the online application form. We look forward to learning more about you!

Taff Housing
Company Information

Taff is responsible for over 1,500 homes across Cardiff and provide specialist support services to people across four local authorities in South East Wales. 

We develop and deliver reliable services, build and maintain quality homes and work with local communities to build long-term partnerships. As we continue to grow, we’ll continue to use our position of influence to create positive change.

At Taff we are committed to tackling under-representation of the local community in the workforce and recruit using blind shortlisting and guarantee an interview to local residents who meet the criteria.

If you would like to know more about working for us, or about our recruitment process, please get in touch via our website www.taffhousing.co.uk.

 

Key Facts
  • Employees:

    175

  • Head Office:

    Canton, Cardiff

  • Nearest Train Station:

    11 minutes walk

  • Nearest Bus Stop:

    3 minutes walk

Location
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