Warranty Administrator

Are you an experienced administrator with automotive industry knowledge? Our client, a leading franchise-approved commercial vehicle dealership in Newport, is seeking a Vehicle Warranty Administrator to join their team. This is a permanent position offering a competitive salary and excellent career development opportunities.

Benefits:

• Starting salary approximately 31,000 per annum, dependent on experience
• 22 days annual leave, plus bank holidays, increasing with service
• Full manufacturer-accredited training provided
• Company pension scheme
• Stable, supportive working environment
• Working hours from 8:30am to 5:30pm, Monday to Friday, with no weekends
• Bonus potential and other employee benefits

Duties:

• Preparing warranty claims for submission to manufacturers and ensuring timely payments
• Checking and reconciling weekly statements, querying overdue or discrepancies in claims
• Ensuring all documentation complies with manufacturer guidelines and is accurately completed
• Preparing invoices and warranty claims in line with departmental standards
• Managing open time and job card write-ups effectively as the Warranty Administrator
• Handling policy claims swiftly, ensuring correct customer reimbursements
• Maintaining control over displaced material returned to manufacturers as the Warranty Administrator
• Reconciling warranty credits accurately and addressing discrepancies promptly
• Developing strong relationships with colleagues and customers to facilitate smooth operations

Requirements:

• Previous experience in an administrative role within the automotive industry preferred
• Knowledge of vehicle warranty processes and documentation
• Strong organisational skills, capable of managing conflicting demands and prioritising tasks
• Excellent interpersonal skills to build effective relationships with colleagues and customers
• Ability to work accurately and efficiently under pressure as the Warranty Administrator
• Live within a reasonable commuting distance of Newport
• A UK driving licence with minimal points

If you are seeking a rewarding career as a Vehicle Warranty Administrator with a well-established company, this is an opportunity not to be missed.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Newport and the South Wales region, today to discover more about this fantastic Warranty Administrator opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.