Posted 04/04/2024
Tai Tarian
£29,221 - £32,164 Per Annum
Position: Service Desk Technician (12 Month Fixed Term)
About Us
This is a great opportunity to join an award-winning organisation, named Best Sustainable Housing Association in Wales 2021. We are one of the largest social housing landlords in Wales, with over 9,000 properties across our region, making a difference to our communities.
As we continue to grow, we are excited to add the role of Service Desk Technician to our Technology and Innovation Team who are vital in ensuring that we are able to provide an excellent service to our customers. The role is a permanent with a starting salary of £29221 a year.
About the role
The role of Service Desk Technician is a vital role within our Technology and Innovation Team and has been created to assist with the effective delivery of ICT services in the organisation. The successful Service Desk Technician candidate will be responsible for taking customer queries and managing expectations before dealing with any issues effectively in a timely manner.
Our new Service Desk Technician will be responsible for assisting the Service Desk Manager in:
About You
In order to be successful in the role of Service Desk Technician our new team member will be educated to NVQ level 3 or the equivalent experience:
Key Benefits
Please see attached Service Desk Technicianrole profile for the full job description and person specification.
Job Closing Date - 14th April 2024
Please note that should we receive a high volume of applications; the role could close early.