Senior Networking Engineer

1. Public Health Wales is expanding its dedicated IT Network Engineering team and recruiting a new, permanent Senior Networking Engineer. 
2. This role requires strong communication skills, a high degree of problem‑solving ability, specialist technical skills, attention to detail and someone who can perform to a high standard whilst under pressure in a busy environment. 
3. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Public Health Wales is expanding its dedicated IT Network Engineering team and recruiting a new, permanent Senior Networking Engineer. 

You will assist the Technical Services Manager in delivering networking services and providing expertise across the trust. Our experienced team maintains and develops the trust's Wales‑wide local network infrastructure and deals with escalated queries to enable the delivery of trust programmes. 

Main duties of the job

Working closely with our Cloud Team, the role will contribute to the development of Azure Cloud Platform networking, while advances in high‑speed mobile data and satellite technologies create new opportunities for delivering connectivity to non‑fixed sites. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. 

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important. 

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

Detailed job description and main responsibilities

This role requires strong communication skills, a high degree of problem‑solving ability, specialist technical skills, attention to detail and someone who can perform to a high standard whilst under pressure in a busy environment. 

Person specification

Qualifications & Knowledge

Essential criteria

• IT degree or equivalent specialist knowledge and expertise gained through experience or study.
• Commitment to continuing professional development for self.
• Good general knowledge of common hardware and software applications.
• In-depth knowledge of one or more of the following data network technologies: - • Routing & Switching • Network Access Control technologies • Network monitoring technologies • Wireless technologies.

Desirable criteria

• Masters qualification.
• ITIL qualification. CCNP qualification.
• In-depth knowledge of firewalls.
• Knowledge of modern telephony platform.
• Registered with a relevant informatics professional body.
• Knowledge of: SIP cloud telephony • software defined networking • Cisco Firepower • Cisco ISE • Cisco Wireless technologies • Solarwinds NPM / IPAM • Mitel telephony platform Cisco IOS XE Knowledge of NHS.
• Knowledge of NHS Wales organisations.
• Knowledge of relevant NHS standards and legal requirements relating to Information Governance and Security.

Experience

Essential criteria

• Experience of working in a technical support role and proven experience in the development and support of IT systems.
• Experience of leading in developing and implementing network related systems and services.
• Solid understanding and appreciation of project finances, risk, and benefits realisation.

Desirable criteria

• Experience of administering of Mitel telephony platform.
• Project management.

Aptitude & Abilities (Skills)

Essential criteria

• Excellent communication skills, with the ability to communicate effectively with a variety of audiences in a variety of ways.
• Good problem solving skills.
• Ability to learn new technologies with minimum supervision.
• Ability to analyse and resolve complex IT issues.
• Able to communicate complex ideas to non-technical staff.
• Ability to lead a project team.
• Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views.
• Excellent modern leadership capabilities including ability to lead in ambiguous situations, strong aptitude in coaching and mentoring as well as co-producing with a diverse team.
• Ability to develop and maintain effective working relationships across multi-functional teams and stakeholders.
• Excellent organisational skills to manage complex workloads, multi-task in complex and sensitive environments.

Personal Attributes & Values (Demonstrable)

Essential criteria

• Ability to establish good working relationships of people at all levels.
• Ability to work on own initiative whilst being an effective member of a multi-disciplinary team.
• Proactive & flexible approach to working.
• Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
• A focus on user needs, accessibility, and equality.
• Ability to foster a culture of openness and sharing.

Other

Essential criteria

• Ability to travel between sites in a timely manner to meet the needs of the service.
• Ability to work flexible hours when needed.
• Ability to work away from base when required.
• Able to participate in on-call rota.

Desirable criteria

• Welsh Speaker.