MoJ Property Directorate - Area Property Operations Manager

1. We are looking for a Property Directorate to join our Estate team.
2. You'll ensure that actions relating to inspections and audits are delivered through the contract.
3. Alongside your salary of £39,868, Ministry of Justice contributes £10,804 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Area Property Operational Managers (APOMS) are responsible for working directly with clients and suppliers, including on regular site visits, to ensure efficient and effective delivery of hard and soft FM services for their portfolio. This is a key contract management role requiring specialist knowledge, with responsibility for overseeing the delivery of the contract and works projects, for defining projects and for technical and statutory assurance.

Responsibilities will include the following:

• Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime
• Manage day-to-day the contracts across a number of sites within a region through MI data and visual inspections of sites, including checking that work carried out by contractors is in accordance with the contract in terms of quality, compliance and specification and were appropriate contractors adhere to local and national security strategies.
• Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements
• Understand the priorities of stakeholders and how they fit into plans and activities
• Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly. Monitor to ensure they are being addressed and ensure mitigation plans and risk register are in place and maintained.
• Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary
• Follow the schedule of visits for each asset (to be agreed with RPOM) to discuss performance, issues and update on work orders
• Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety, business resilience and the provision of fit for purpose accommodation to meet customer needs
• Ensure that you follow fire risk assessment procedures
• Ensure that actions relating to inspections and audits are delivered through the contract.

Skills and Experience

• You should have strong experience in property and FM disciplines and be able to demonstrate compliance with statutory, regulatory and professional requirements in previous roles.
• You should have experience in:
• Commercial and financial disciplines
• People management including mentoring, motivating and development
• Asset management, maintenance and contract & supplier management
• Managing complex customer relationships and stakeholder liaison
• Managing multi-project programmes of maintenance or capital investment

Qualifications

• Willing to work towards associate (SEO/band B) level membership of relevant professional body, e.g., IWFM Level 4 / 5 – Member, RICS FM Pathway or MRICS, with a preference if already held OR equivalent experience.
• Hold a NEBOSH or National Examination Board Occupational Safety Health – National Certificate in Construction Health and Safety qualification OR be willing to work towards it.
• Completed the National Engineering and Construction Contracts Accredited Training and have OR be able to rapidly acquire excellent understanding of the TFM contract, NEC3 provisions and the associated processes.
• You should have suitable technical compliance training, e.g. L8, HV/LV.
• Membership of the GPP is required or candidate is expected to be working towards one.

Benefits

Alongside your salary of £39,868, Ministry of Justice contributes £10,804 towards you being a member of the Civil Service Defined Benefit Pension scheme.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance