Finance Officer

1. The Finance Officer will be based at Phoenix House, Blaina and will play a crucial role in supporting the financial operations of the charity, ensuring the organisation can continue delivering life-changing support for individuals and families affected by domestic abuse.
2. The post holder will support accurate financial administration across the organisation, including purchase and sales ledger activity, income processing, supplier payments, finance queries, project budgeting support and routine reporting for the CEO and Board of Trustees.
3. Proven experience in a finance, bookkeeping or similar financial administration role, with strong numeracy and attention to detail. (Essential).

Job title: Finance Officer 

Job Purpose:

The Finance Officer will be based at Phoenix House, Blaina and will play a crucial role in supporting the financial operations of the charity, ensuring the organisation can continue delivering life-changing support for individuals and families affected by domestic abuse. Reporting to the CEO, the Officer will keep the day-to-day finances accurate and up to date, processing invoices, income, balances and payments, and supporting bank reconciliations, credit control, and year-end preparation. It is a role for someone who takes real pride in getting the detail right, and who wants their work to make a tangible difference.

The post holder will support accurate financial administration across the organisation, including purchase and sales ledger activity, income processing, supplier payments, finance queries, project budgeting support and routine reporting for the CEO and Board of Trustees.

This role requires a highly organised, accurate and proactive individual who is confident working with financial systems, sensitive information and colleagues across a values-led charity.

Key Responsibilities

1. Finance

• Processing purchase and sales invoices, company debit cards and expenses.
• Processing income received through various channels, and investigating variances and queries.
• Supporting payments to suppliers and petty cash transactions.
• Supporting the preparation of monthly bank reconciliations.
• Assisting with year-end accounts preparation and supporting the auditors.
• Supporting the production of the debtors list and helping with credit control.
• Processing transactions accurately using Xero.
• Resolving a range of day-to-day finance queries.
• Assist in providing accurate budgets for new projects.

2. Finance Reporting and Organisational Support

• Support the CEO with finance-related projects, financial information requests and budget preparation as required.
• Produce regular finance reports and information for the Board of Trustees.
• Assist with finance information required for the Annual Report and other statutory or compliance reports.
• Maintain organised finance records and respond professionally to finance-related queries from colleagues, suppliers and stakeholders.

3. General

• Undertake relevant training as required.
• Work in accordance with the organisation’s policies and procedures.
• Any other duties by mutual agreement with line manager or CEO.

Requirements

Phoenix DAS is looking for someone who is accurate, organised, and comfortable working with numbers:

• Proven experience in a finance or bookkeeping role, with strong numerical skills and attention to detail.
• Excellent organisational skills, with the ability to manage and prioritise a varied and busy workload.
• Proficient in the use of MS Office 365.
• Able to communicate effectively and professionally, both verbally and in writing.
• Integrity to maintain the highest of ethical standards and confidentiality of sensitive financial information.
• An analytical thinker with strong problem-solving skills.
• Experience of XERO, and a good understanding of VAT and charity finance, are desirable but not essential.

Why Join the Organisation?

• A genuinely supportive and values-led culture
• The chance to build your finance career within a well-regarded regional charity
• 25 days' annual leave (pro rata) plus bank holidays, rising to 30 (pro rata) after five years
• Stakeholder pension scheme with 7% employer contribution
• Private healthcare insurance
• Free car parking 
• Genuine investment in your development, with a dedicated budget for training and growth

Reports to: Chief Executive Officer

Responsible for: no roles currently but with possibility of additional responsibility over time

Lines of Accountability

The Finance Officer will be directly accountable to the Chief Executive Officer and will attend regular support and supervision sessions. The post holder will work closely with the CEO, Board of Trustees and relevant colleagues to ensure timely, accurate and confidential financial administration.

Monitoring and Evaluation

The post holder will be expected to keep accurate records of their working hours and work undertaken. They will also be required to attend and take part in regular supervision, staff meetings, and Board/Committee meetings.

Person Specification – Finance Officer

Experience and Knowledge

• Proven experience in a finance, bookkeeping or similar financial administration role, with strong numeracy and attention to detail. (Essential)
• Confident use of Microsoft Office 365 and digital systems to support accurate record keeping and reporting. (Essential)
• Experience of Xero and a good understanding of VAT, charity finance or charity governance. (Desirable)
• Knowledge of domestic abuse, safeguarding and GDPR in a charity or support-service setting. (Desirable)

Skills and Abilities

• Excellent organisational and time-management skills, with the ability to prioritise a varied workload and meet deadlines. (Essential)
• Strong analytical and problem-solving skills, with the ability to investigate queries and identify accurate solutions. (Essential)
• Ability to communicate clearly and professionally, verbally and in writing. (Essential)
• Ability to build positive working relationships with staff, Trustees, partners and stakeholders. (Essential)

Personal Attributes

• High level of integrity, discretion and confidentiality when handling sensitive financial and organisational information. (Essential)
• Self-motivated, enthusiastic and adaptable, with a proactive approach to supporting a values-led charity. (Essential)
• Commitment to equality, diversity and anti-discriminatory practice. (Essential)

Key Terms and Conditions

For the post of: Finance Officer

Employer: Phoenix Domestic Abuse Services

Salary: This post currently attracts a salary of between 26,653.68 and 28896.43 (pro rata)

Contract: Permanent, subject to continued funding.

Pension: Contributory pension scheme.

Hours of Work: The full-time hours for this post are 21 hours per week. The role is office-based and will generally be worked within Phoenix DAS's core office hours of 9.00am–5.00pm. Where additional hours are worked, these will be managed through Phoenix DAS's Time Off in Lieu arrangements or paid as overtime where appropriate and in accordance with organisational policy.

Additional Benefits

Phoenix DAS offers a range of additional benefits, including:

• 25 days' annual leave, pro rata for part-time employees, increasing by one day for each completed year of service up to a maximum of 30 days.
• Public holidays and discretionary holidays in addition to annual leave.
• Time off for your birthday.
• Free healthcare scheme.
• Free breakfast bar available at Phoenix House.
• Contributory pension scheme.

Additional Information

• The successful candidate may be required to undertake an enhanced DBS check.
• References will be obtained as part of the recruitment process.
• Employment will be subject to satisfactory completion of all required pre-employment checks.
• The postholder will be required to comply with Phoenix DAS policies and procedures, including those relating to safeguarding, confidentiality, health and safety and data protection.