Adventure Team Members

1. At Zip World our aim is to create extraordinary experiences for our customers, and our staff.
2. As an Adventure Team Member you will be working on our world class adventures, helping to create extraordinary experiences for our customers.
3. We offer comprehensive training and support to succeed in your role.

A little bit about Zip World

At Zip World our aim is to create extraordinary experiences for our customers, and our staff. Whether you’re working as an instructor, on check-in, or at one of our restaurants, every day you will be helping to make peoples experiences with Zip World ones to remember.

Zip World is a customer focussed, friendly organisation – and so are our people. Our organisation is run by a bunch of genuine, adventurous, energetic individuals all working together to be the best at what we do. When you come to work with us, it is important that you have the right skills, knowledge, and experience but it's also vital that you have the right attitude too.

What will you be doing

• As an Adventure Team Member you will be working on our world class adventures, helping to create extraordinary experiences for our customers.
• You will be kitting up, clipping on, delivering safety briefs and everything in between, all the while delivering extraordinary customer service.
• You could be working in underground one day and up on the side of a mountain the next, with all of our unique adventures, there are never two days the same!

What you’ll need

• A customer comes first attitude, with drive and enthusiasm to achieve extraordinary customer experience.
• Safety conscious, with a professional outlook
• Energetic and enthusiastic with the ability to work with other colleagues in a dynamic working environment
• Must like working outdoors, and for our activity roles you must have a good head for heights
• To be able to get to site – which may mean having your own transport as some of our sites are remote without public transport links

What you’ll receive in return

Zip World is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:

• Comprehensive training and support to succeed in your role
• Company pension scheme
• Flexible working patterns
• Easy to use staff app to access rota’s/extra shifts and holiday requests
• Free employee assistance programme
• Mountain Equipment uniform
• Free and discounted access to all Zip World adventures
• Staff discounts at Zip World food & beverage outlets
• Branded clothing discounts
• Incentives and discretionary bonus payments
• Regular and fun social events throughout the year
• Staff accommodation for those willing to relocate
• Discounted Gym Membership (North Wales sites)