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Shelter Cymru

Shelter Cymru is Wales’s people and homes charity. We believe that a decent secure home is a fundamental right and essential to the health and well-being of people and communities.

We provide independent specialist advice, advocacy and legal representation for anyone with housing problems. Last year, our advisers provided face-to-face help for nearly 16,000 people from all over Wales, helping to prevent homelessness in 86 per cent of cases where it was threatened. Meanwhile, more than 100,000 people visited our Advice Online pages for help.

Through our campaigning, research and policy work we influence the legislative agenda relating to housing and homelessness in Wales, while our education service aims to prevent homelessness by working with young people and providing detailed teaching and learning resources.

Although we work closely with our sister organisations in England and Scotland, we are a completely independent charity and focus entirely on the needs of people in Wales.

1 Job Vacancies

  • £32,805 per annum
    Swansea
    Shelter Cymru is the people and homes charity in Wales and works for the prevention of homelessness, the improvement of housing conditions, and the right of everyone to a safe, suitable and affordable home.

    As the Telephone and Online Advice Services Manager, you will be expected to lead on the development of these services as well as oversee all ...