Volunteer and Engagement Manager

1. Single Parents Wellbeing is a peer led, compassionate and connected approach to being in a single parent household, improving the mental wellbeing of single parent families.
2. The Volunteer and Engagement Manager will establish regular supervision, training and support for Volunteers as they are recruited, plus develop the current cohort of Wellbeing Ambassadors and volunteers.
3. The post holder will have a diverse experience of working with Volunteers and building framework.

1 x Volunteer and Engagement Manager | Thrive: An Ambassador Led Initiative

Hours: 30 hours per week

The Volunteer and Engagement Manager will establish regular supervision, training and support for Volunteers as they are recruited, plus develop the current cohort of Wellbeing Ambassadors and volunteers.

Job Description:

• Lead in the recruitment of Ambassadors, ensuring that KPIs are met and that there is a diverse range of Ambassadors.
• Liaise with local community groups and organisations to ensure that the project and SPW profile is raised and that there is a clear cross referral process in place.
• Engage with the local communities to ensure that single parents are being enrolled onto the project, and thinking of new innovative ways to engage with single parents.
• Train Ambassadors, including co-producing and developing an online portal of training with the Project and Development Manager.
• Overseas that risk assessments and DBS checks are completed for all Ambassadors, and policies and procedures of SPW are managed.
• Budgets and finance systems are completed to include expenditure of volunteers and fed to the Development and Project Manager.
• Set up events and workshops, ensuring full co-production with single parents.
• Promote and build partnerships with key agencies locally, promoting the project and also ensuring that there are agencies to refer single parents to, including feeding into the Knowledge and information sharing groups and attending networking events from organisations.
• Engage and offer support to volunteers through 1:1 and group support, and community building
• Ensure that there is a diverse range of Ambassadors and that the events and workshops will reflect this also.
• Line Management responsibility duties for the Admin Role within the project.
• Support coproduction of online content
• Coproduce Volunteer Framework with Project Development Manager

Personal Specification

• Demonstrates key behaviours that encompass SPW main aims, including having a compassionate, empowering and collaborative approach to your work.
• Essential experience in working with mental health, wellbeing, single parents and complex issues. Including having personal experience of being a single parent or from a single parent household.
• Diverse experience of working with Volunteers and building framework
• Experience of partnership work.
• Experience of coproduction and peer led approaches.
• Knowledge of action based learning.
• Ability to use social media and tech platforms from Gsuite

SPW is actively committed to promoting positive mental health and a productive workplace, through a pioneering model of support around flexible working. We welcome an individual approach and conversations with employees around this.

We are committed to actively diversifying our team here at Single Parents Wellbeing. We know that people from underrepresented groups can sometimes hold back from applying if they don’t meet all of the criteria. We care much more about getting to know you as a person so if you’re on the fence – just go for it! If you are Black, Asian, any other ethnic minority, or disabled, you are guaranteed an interview if you meet all essential criteria. We also give the interview questions 30 minutes before the interview starts.

Please apply by sending a CV and a letter that covers how you meet each point of the criteria of the role.

Closing date: 17th May 5pm with interviews for week beginning 20th May.