£18,038 starting & £18,525 after probation
Customer Service Advisor – Nantgarw
Customer Service Advisor (Shifts including weekends), Nantgarw.
As an equal opportunities and disability confident employer we believe diversity brings advantages to our clients, our business and our employees.
We are committed to building an inclusive environment and welcome suitable applications from all backgrounds.
We encourage you to let us know if there are any reasonable adjustments we can take to aid you at any point throughout our recruitment process.
Our Customer Service Advisor roles are suited to individuals from all Customer Care experiences. We are particularly interested to speak with individuals from a charity sector or health and social care background.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well known and smaller organisation from charity, third sector and government sectors.
You will be required to:
Main duties and responsibilities of Customer Service Advisor:
Skills and experience
We’re a 24/7 specialist outsourced Contact Centre business. Through a uniquely human approach, technology, consultancy and experience
We’ve become the market leader in delivering positive customer outcomes for public sector, charity and socially-focussed organisations.
Since launching back in 2006, we have helped organisations across the third and public sectors increase reach and boost ROI. Most importantly, though, our work has inspired positive change within those organisations, improving service and support for the people who need it most.
Cefn Coed Parc