£17,063 - £18,013 Per Annum
Customer Service Advisor
£17,063 starting salary
£17,550 after 1 year of continuous service
£18,038 after 2 years of continuous service
£18,525 after 3 years of continuous service
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well known and smaller organisation from charity, third sector and government sectors.
You will be required to:
Main duties and responsibilities of Customer Service Advisor:
Skills and experience
This job description describes the principle and main elements of the job as it currently exists. It is not a permanent schedule and does not form part of any employee’s contract of employment. Employees may be required to take on additional tasks that fall in line with the duties of their role depending on the needs of new customers, expansion of services for existing customers or changes to operational requirements within Connect Assist.
Where any changes to this job description fundamentally change the role of the Customer Service Advisor, they will be made in consultation with the relevant individual or group of individuals.
We’re a 24/7 specialist outsourced Contact Centre business. Through a uniquely human approach, technology, consultancy and experience
We’ve become the market leader in delivering positive customer outcomes for public sector, charity and socially-focussed organisations.
Since launching back in 2006, we have helped organisations across the third and public sectors increase reach and boost ROI. Most importantly, though, our work has inspired positive change within those organisations, improving service and support for the people who need it most.
Cefn Coed Parc