You are using the web browser we don't support. Please upgrade or use a different browser to improve your experience.
View job in - ENG|CYM

Trust Officer - Welsh National Opera

Cardiff

Posted 10/09/2021

£21,000 - £24,000 per year dependent on experience

Top Reasons to Apply
  1. Welsh National Opera shares the power of live opera with audiences and communities across Wales and England – in theatres, in neighbourhoods and online. 
  2. We are seeking a Trust Officer to join our Development, Strategy & External Relations Department.
  3. Main purpose of this job is to work with the Trusts & Statutory Manager to maximise income from trusts and foundations
Job Description

Trust Officer

Salary: £21,000 - £24,000 per year dependent on experience
Job-type: Permanent

Welsh National Opera shares the power of live opera with audiences and communities across Wales and England – in theatres, in neighbourhoods and online. 

We are seeking a Trust Officer to join our Development, Strategy & External Relations Department.

Responsible to: Trusts & Statutory Manager

Main purpose of job:

  • To work with the Trusts & Statutory Manager to maximise income from trusts and foundations
  • To work with the Trusts & Statutory Manager to manage a portfolio of trusts and foundations ensuring growth through cultivation, nurturing existing contacts, developing new relationships, making appropriate application submissions and reporting effectively.
  • Achieve an agreed annual income target within the overall Trusts & Statutory target as agreed with the Trusts & Statutory Manager

Scope and dimensions:

Under the direction of the Trusts & Statutory Manager, the post is responsible for managing a portfolio of trusts and foundations to support WNO, undertaking regular prospect research to determine new supporters, submitting applications to set deadlines to support all aspects of WNO’s artistic programme in England and Wales and reporting on progress and outcomes.

The post holder will build external relationships with supporters, work effectively with WNO colleagues to create strong applications for support and will demonstrate exceptional presentation skills including face to face and written.

Key accountabilities

  • Manage a wide and expanding portfolio of trusts and foundations ensuring growth through cultivation, exceptional donor care and effective reporting in order to achieve against established objectives and targets.
  • Develop a thorough understanding of WNO’s artistic programme in England and Wales in order to present a compelling case for support to trusts and foundations including for an expanding programme of Partnerships & Engagement work
  • Monitor progress against plans and provide the Trusts & Statutory Manager with regular updates.
  • Work with the Research & Database Officer where appropriate to undertake prospect research to identify new prospects and determine solicitation plans as agreed with the Trusts & Statutory Manager
  • Establish good working relationships with WNO colleagues and departments to ensure all applications for support and follow up reports are implemented effectively and on time
  • Work closely with colleagues to arrange appropriate visits with supporters to projects, performances, receptions and events.
  • Work with the Communications and Events Officer to ensure that supporters are appropriately acknowledged and proofing final print.
  • Work with the Development Assistant to ensure supporter ticket requirements are arranged.
  • Maintain all relevant donor and prospect data on Tessitura, the organisations Marketing and Fundraising database, in accordance with established departmental procedures to ensure that the data is properly held, maintained and used to best effect ensuring best practice and adherence to the General Data Protection Regulation (GDPR).
  • Represent WNO externally presenting a compelling case for support.
  • Support the production of department mailings and event invitations.

Other duties may be required from time to time, including regular attendance at Development events.

  • Undertake these duties in a professional manner and in a way which enhances WNO’s reputation at all times.
  • Support wider Development, Strategy & External Relations Department planning through contributing creative ideas, demonstrating awareness of appropriate networks and organisations which aim to build external intelligence.
  • Undertake any other duties and responsibilities that may be reasonably expected and required.

General

  • To cooperate with us in complying with relevant health and safety legislation, policies and procedure in the performance of the post. The post carries responsibility for Health & Safety issues at level 6 (see attached).
  • To behave in accordance with our values
  • To maintain confidentiality and observe data protection and associated guidelines where appropriate.
  • To ensure compliance with our policies and procedures at all times

Person Specification
Skills, knowledge and experience:

  • Ability to plan and prioritise workload, working to strict deadlines.
  • Strong planning, organisational, and time-management skills
  • Good attention to detail
  • Confident communicator both written and verbal
  • Works well as part of a team and can work on their own initiative.
  • Experience of research
  • Excellent IT skills
  • Ability and willingness to work outside of normal office hours and to attend WNO events on tour.
  • Interest in the arts
  • Ability to write and speak Welsh✶
  • Understanding of GDPR legislation✶

Points marked with an asterisk (✶) are desirable rather than essential.

Deadline for Applications: Thu 23 Sep 2021 12:00pm
Interviews: Thu 30 Sep 2021

Company Information

We believe in the power of opera to transform lives.

Our mission is to bring the power, drama and raw emotion of opera to as wide an audience as possible in performances, marked by an uncompromising quest for artistic quality.

As a national company with international status, we sit at the heart of music-making in Wales and play a valuable role in the communities we serve in England. We work with our partners to discover and nurture young operatic talent, and provide the springboard for international careers. 

Touring is our lifeblood and we strive to present the highest quality work across our artistic programme, entertaining and inspiring audiences at our operas and concerts and providing transformative experiences through our youth and community work.

Building on our 70-year history and our roots in the communities of South Wales, we aim to demonstrate to future generations that opera is a rewarding, relevant and universal art form. 

More than any other company, WNO opens up the world of opera to everyone.

Key Facts
  • Head Office:

    Wales Millennium Centre,

    Bute Pl, Cardiff CF10 5AL

Location