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View job in - ENG|CYM

Safeguarding Coordinator

Cardiff / Flexible Location – Hybrid Working

Posted 04/08/2022

£22,130 - £26,128 p/a full time salary

Top Reasons to Apply
  1. This is a fantastic opportunity to join our team and to help us focus on developing new, innovative services to help us achieve our mission of saving lives and enhancing the health and wellbeing of communities in Wales.
  2. We are looking for someone who is capable of processing our safeguarding referrals and who will work closely with the National Safeguarding Manager in the coordinator of mandatory safeguarding training across the organisation.
  3. Home/flexible working
Job Description

St John Ambulance Cymru continues to support people and communities across Wales by providing community response and outreach services (e.g. medical duties at events, community based divisions, falls Response Service, Community First Responders).

We fulfil key front-line roles to support vulnerable people, in addition to offering the opportunity for people from all backgrounds to develop their personal skills and confidence to support our charitable and income generating services whilst assisting their own career development. 

We maintain our reputation as being the leading organisation to deliver first aid training to both commercial businesses and local-based communities including schools throughout Wales. 

This is a fantastic opportunity to join our team and to help us focus on developing new, innovative services to help us achieve our mission of saving lives and enhancing the health and wellbeing of communities in Wales.

To find out more information about St John Ambulance Cymru, please visit our webpage at https://www.sjacymru.org.uk/ 

The opportunity

To help us achieve our mission to save lives and enhance the health and well-being in the communities of Wales, we are offering this exciting opportunity to join our Ambulance Operations team as a Safeguarding Coordinator.

We are looking for someone who is capable of processing our safeguarding referrals and who will work closely with the National Safeguarding Manager in the coordinator of mandatory safeguarding training across the organisation.

What you’ll need to be successful

You will need to be organised, proactive and enjoy dealing with people in a friendly and professional manner. The successful candidate will have excellent communication skills, with the ability to communicate via written, verbal and digital channels. 

You will also need to have experience in working in a social care environment and liaising with statutory authorities to safeguard vulnerable people. As well as sound knowledge of current legislation, policy and best practice in the protection of children and adults at risk.

The Safeguarding Co-ordinator role within Healthcare services is responsible for processing all of the Duty To Reports for the department and for the delivery and co-ordination of safeguarding training. 

  • Leading on the Duty to Report referrals made by healthcare services crews and making the necessary referrals to statutory agencies to provide support for patients.
  • Identifying safeguarding training and skills gaps across the team and supporting and advising staff to improve their safeguarding practice.
  • Attending Safeguarding meetings as and when required.
  • Working with the Internal Training Manager, Head of Ambulance Operations and the Safeguarding Manager, co-ordinate and deliver safeguarding training courses within healthcare services.
  • Participating in the national safeguarding on-call rota

It cannot be underestimated as to the important part this role plays within St John Ambulance Cymru (SJAC), ensuring the safety and well-being of all patients and SJAC people.

Key duties and responsibilities:

  • Provide expert professional advice & support to the business under the professional supervision of the National Safeguarding Manager, on matters relating to the protection of children and adults at risk.
  • Process Duty to Reports submitted by healthcare services’ crews in all area across Wales – this involves:

  1.        Reviewing the information provided by the crews and obtaining additional information if needed.
  2.        Contact the patient, next of kin and/or additional stakeholders to obtain additional information as required and appropriate.
  3.        Assign appropriate course of action and refer to statutory authorities where required.
  4.        Provide feedback to the crews on the outcome of the Duty to Report
  5.        Maintain filling system and electronic database of all received Duty to Reports
  6.        Record Duty to Report statistics and produce regular reports for the Head of
  7.        Ambulance Operations and the National Safeguarding Manager
  8.        Produce monthly Duty to Report newsletter and distribute to all PTS staff
  9.        Visit satellite PTS crews to update and refresh Duty to Report procedure as needed

  • To attend induction and training necessary to complete the role.
  • Working to the established Internal Training plan, co-ordinate and delivery safeguarding training across

    the department.

  • Identify training and skills gaps, highlighting these to the Head of Ambulance Operations and National

    Safeguarding Manager, and assisting in the delivery of action plans to address these gaps

  • Where issues are identified, work to resolve these in the most informal manner as possible, without unnecessary

    escalation, commensurate with the seriousness of the issue and the responsibility of the role holder

  • Participate and contribute to the operation and monitoring of the SJAC Safeguarding helpline/on-call, both

    daytime and out of hours as required by the National Safeguarding Manager.

Staff Development, Training and Education

  • The post holder will be required to undertake mandatory training and is responsible for keeping this training up to date.
  • The post holder will have an appraisal of performance each year and will be responsible for agreeing a development plan, in agreement with their manager or immediate supervisor. The development plan will be reviewed each year.
  • SJAC will provide assistance and agreed development to enable the post holder to achieve their objectives and standards in line with the development plan.
  • If the post holder feels he/she is not achieving their objective as agreed in the development plan they will bring it to the attention of their supervisor or manager at the earliest opportunity.

Health and Safety

  • Work in accordance with Health and Safety regulations always.
  • Report any incidents of breaches of Health and Safety and report any dangerous acts or omissions that are seen in the course of duty that compromise the Health and Safety of staff, volunteers, or service users in accordance with SJAC’s Health and Safety policy.

Other duties:  

  • Performing any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
  • Flexibility to work occasional evenings and weekend as and when required.
  • This role requires a satisfactory DBS clearance

What you’ll get in return

In return, you’ll have access to a range of benefits including, but not limited to: 

  • 31 days holiday (including bank holidays)
  • Access to a Blue Light Card, providing various discounts at more than 15,000 retailers. 
  • Employee Assistance Programme (EAP)
  • Access to Private Medical Care
  • Home/flexible working
  • Various training and development opportunities

How to apply

If you want to join Wales’ leading first aid charity and you have the required skills and attributes to help us lead the delivery of our training strategy, we would love to hear from you! 

Interviews will be held in person at our NHQ Offices in Cardiff, date to be confirmed.

 

Company Information

St John Ambulance Cymru (SJAC) has supported people and communities across Wales since 1918. We existed before the National Health Service and provided the earliest ‘medical’ support to those who were sick or injured.

Now, in 2022, St John Ambulance Cymru continues to perform a major role in strengthening community resilience, ensuring people are trained in first aid and able to fulfil key front-line roles to support vulnerable people, in addition to offering the opportunity for people from all backgrounds to develop their personal skills and confidence to support our charitable and income generating services whilst assisting their own career development. As a charity, we partner with the Welsh Ambulance Service NHS Trust and the NHS Health Boards, providing ambulance support services in addition to a falls service as well as maintaining our reputation as being the leading organisation to deliver first aid training to both commercial businesses and local-based communities including schools throughout Wales.

Key Facts
  • Head Office:

    Priory House,

    Beignon Close,

    Cardiff, CF24 5PB

Location
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