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Mental Health Floating Housing Support Worker

Full Time
Job Sector:
Nursing / Social Care
North Wales
Salary description:
£18, 172 (pro rata)
Start Date:
Job Ref:

Hafal’s Internal Job Title for this post is Recovery Practitioner (2) this is a temporary post until the 31st March 2020
Hours: 35 hours per week
Salary: £18,172 (pro-rata) Hafal Salary Scale 25
Holidays: 25 days per year pro rata (rising incrementally up to 30 days) plus 8 public holidays
Period of Notice: 1 week during probation; 4 weeks thereafter
Probationary Period: 6 Months but can be extended if needed
Based at: Hafal Flintshire
Responsible to: County Manager
Main Relationships Internal: Hafal staff, Hafal members
Main Relationships External: Housing (and support) providers, Supporting People team, homelessness services, primary care and secondary mental health services, social services, clients, carers.

Job Purpose:

To improve the lives of people with mental health needs by providing one-to-one support to equip them with the skills, knowledge and coping strategies to ensure their own well-being.

About this job:

This service has been developed in partnership with Flintshire Supporting People and the Housing Options Team in Flintshire County Council, to provide floating support for adults who have a serious mental illness and who need support to help with their recovery, maintain tenancies or source accommodation.

The aim of the staff team, therefore, will be to encourage and enable clients to reach a greater level of independence over a reasonable period of time, and then to facilitate their move on to more independent living in the community.

Main Duties and Responsibilities:

  • Receiving and dealing with referrals from other agencies including homelessness services, as well as self referrals with priority given to those who do not meet the eligibility criteria for support from Flintshire County Council Mental Health services or statutory mental health services.
  • Identifying and meeting the needs of individuals for a time limited period in accordance with their housing and related support needs.
  • Assisting the client in identifying and moving into a suitable home and managing their tenancy agreement.

Supporting and assisting clients with the following:

  • Feeling secure within their home
  • Increasing independent living skills
  • Use appliances safely, undertaking routine and minor domestic repairs, and maintaining reasonable domestic standards
  • Personal finance, budgeting, and accessing benefits
  • Mental and physical healthcare
  • Self-management of medication
  • Attending appointments
  • Visitors and their access to individual’s property
  • Building and maintaining relationships with neighbours, families, friends, professionals
  • Developing skills and interests
  • Pursuing training/educational/employment goals and aspirations
  • Pursuing leisure/recreational goals and interests
  • Developing links with the local community-based resources and opportunities
  • Signposting, joint work and referral on to other specialist agencies, intervening in crisis situation
  • Recognition of and coping strategies in respect of risk, triggers and avoiding relapse
  • Housing move-on planning and arrangements from the housing project (resettlement activities)
  • Promoting recovery
  • Processing of approved new referrals – following procedures for completing new assessments, risk assessments and creating individual person-centred service delivery plans.
  • Follow procedures for conducting 6 monthly and annual reviews – or as and when required due to changes in individuals’ needs or circumstances, ensuring risk assessments and support delivery plans are kept up to date and are relevant.
  • Completing the Outcomes Database and producing reports for internal/external purposes.
  • Completion of individual support plans along with regular and timely reviews.
  • Attendance at multiagency meetings to ensure the complex needs of the client are addressed appropriately.
  • Attending training courses and other as required.
  • Communicate effectively and professionally with individuals receiving service, Support Workers, Carers, Referrers and other Professionals via telephone and email.
  • Maintaining records and statistics required to monitor and evaluate the effectiveness of the service.
  • Data collection and appropriate recording and presentation for monitoring and Quality Assurance reports as directed  by the Practice Leader.
  • Follow procedures for general record keeping and information collection, saving and archiving – adhering to confidentiality and data protection policies.
  • Carrying out all reasonable tasks commensurate with the post as directed by line manager.
  • Implementing the Hafal Equal Opportunities Policy and all other Hafal policies and procedures.
  • Working in accordance with Hafal’s Recovery Programme.

To apply for this role, please click here or the Apply Now button below.

Company Description

Hafal empowers people with serious mental illness and their families to achieve a better quality of life, to fulfil their ambitions for recovery, to fight discrimination, and to enjoy equal access to health and social care, housing, income, education and employment. Hafal (meaning “equal”) operates over 60 projects across Wales including supported housing, employment, and other community-based services.

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