Automotive Retention Specialist

Contract:
Permanent
Category:
Full Time
Job Sector:
Driving / Motor Trade, Logistics / Transport
Region:
South Wales
Location:
Cardiff
Salary description:
£30000/ annum
Posted:
24/10/2019
Start Date:
ASAP
Recruiter:
Anonymous
Job Ref:
782314551

Retention Specialist required in Cardiff!
£30k OTE
Monday to Friday 8:00am - 5:30pm

We are currently recruiting for a Retention Specialist to join a busy main dealership in Cardiff. The company offer a pension scheme and an annual discounted Service and MOT. You will receive 29 days holiday (including bank holidays) which with 3 years' service you are rewarded with an additional entitlement of 3 days holiday. You will have the opportunity of progression and further your career within the company and their various dealerships.

Key Objectives:

Ensuring all Customers go through the defined renewal process as dictated at the time
Making Customer appointments from renewal phone calls and ensuring that they attend their appointment
All contacts to be recorded on Key 2 Key and Enquiry Max
Ensuring Key 2 Key campaigns are maximised and matched too available New, Pre Reg, Ex-Demo and Used Car Stock
Assisting with all renewal and finance related audits from TFS to fully understand and be trained in all aspects of the TM role thus providing back up when required.
Train and develop on Car Wow and deal with the enquiry through to the sale and handover.
Maximise all areas of sales including new and used vehicle sales and to achieve targets set.
Talking to service customer and understanding their change cycle
Covering for sales in busy periods and holidays
Applicant Requirements

You must have previous experience in a similar role within the motor trade
You must have a very good telephone manor
You must be a good communicator and have excellent customer satisfaction skills
You must be efficient, organised and flexible
You must have a full manual driving licence with no more than 6 points.
APPLY NOW with Progress Recruitment Solutions (UK) Ltd and quote PRS22337

Please remember to quote the reference number when applying!

If you are interested in this vacancy or any other similar roles within the automotive sector please contact Rebecca Knowles at Progress Recruitment Solutions (UK) Ltd now!

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.

We are a leading recruiter within the automotive sector providing coverage across the UK, if you are looking to further your career within the motor trade please get in touch with us.

We have many motor trade positions available ranging from Car Sales and Vehicle Technician jobs through to General Manager.

Follow us on Twitter to see our latest vacancies!

Automotive | Motor Trade | Retentions Specialist | Main Dealer | Cardiff | Wales | Jobs

Company Description

Closing Date:
21/11/2019

You may return to your current search results by clicking here.

Latest Job Listings