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Support Worker, Ty Croeso X2

Contract:
Permanent
Category:
Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
Region:
South Wales
Location:
Caerphilly
Salary description:
£16, 832 per annum
Posted:
14/10/2019
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
1042SW


Support Worker, Ty Croeso x2

Reports To: Project Manager

Term: Permanent

Based At: Caerphilly

Salary: £16,832 per annum

Hours of work: 37.5 hours per week, Rolling Rota - Days, Nights, Weekends

Closing Date: 16 Oct 2019 12:00PM

Introduction

The Wallich is a homelessness charity delivering innovative housing and support services to homeless and vulnerably housed people. The Organisation formed in 1978 in Cardiff and now supports around 8000 people a year across Wales. Our work falls into four principal areas:

1. Residential supported housing projects, including direct access hostels, emergency night shelters and accommodation for people with specific issues such as substance misuse, youth services etc.

2. Floating (Tenancy) support projects in which we support people who have tenancy difficulties, sometimes with a contributing health or other need, and are in danger of losing their homes.

3. Prevention or intervention projects supplied through Homelessness Prevention Grant funding which are a broad range of services that prevent homelessness or make life better for homeless people.

4. Participation and Progression services, which are embedded in all our projects enhancing support through providing opportunities for Service Users to take an active part in their community. These services include those designed to enable people to move into meaningful activities including employment and training opportunities.

The Wallich’s values are of empowerment and treating people with dignity, respect and unconditional positive regard. The Wallich is committed to providing services that are trauma informed and delivered with Psychologically Informed Environments (PIE) at the heart of its support. A PIE is an approach to supporting people out of homelessness whilst making significant and positive progress in overcoming trauma, substance misuse and mental illness. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. At the heart of what we do are the people we support, who are actively and meaningfully involved in their own support and encouraged to participate in the design, development and delivery of services.

Project Description

The project is located in Caerphilly and works with single homeless individuals, over the age of 25, some of whom have complex needs.  The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence.  The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

• Promoting Personal and Community Safety

• Promoting Independence and Control

• Promoting Economic Progress and Financial Control

• Promoting Health and Wellbeing

Purpose of Role

To provide residential and floating support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future or current accommodation.  The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

Also, to provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.

This job is subject to Enhanced DBS Disclosure

Person Profile

Knowledge

  • Basic knowledge of Homelessness Law, the Criminal Justice System and DWP Benefits.
  • Basic knowledge of how complex needs, such as substance misuse and mental health, can affect individuals and their vulnerability.
  • Basic knowledge of how your personal life can affect your own performance and attendance.
  • An understanding of the need for professional boundaries.

Experience

  • Experience of working with vulnerable people.
  • Experience of housing related support or homelessness (this can be from a personal perspective).
  • Experience of delivering support is desirable.
  • Experience of recording your work in paper or digital systems is desirable.
  • Experience of engaging with diverse people in a non-judgemental way.
  • Experience of dealing with challenging situations.

Other

  • Confident and able to lone work on own initiative.
  • Driving licence and own vehicle is desirable.
  • Ability to communicate in Welsh is desirable but not essential.

Induction details:

New starters at The Wallich will be required to complete a 5 day Induction in Cardiff at the commencement of their employment.

This role will remain open to applications until the closing date, however applications received will be assessed on a weekly basis and successful applicants invited to interview. As such The Wallich reserves the right to close this vacancy early should we fill all positions prior to the closing date.

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
17/10/2019

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