Admin Assistant

Contract:
Temp to Perm, Temporary
Category:
Full Time
Job Sector:
Administration / Office Work
Region:
South Wales
Location:
Swansea
Salary description:
Competitive
Posted:
19/10/2019
Start Date:
ASAP
Recruiter:
Hays Specialist Recruitment Limited
Job Ref:
761922462

Help Desk Operator Needed

Your new company

We are currently working on behalf of a large Facilities Management provider based in Swansea to recruit a Helpdesk Operator on a temporary contract basis.

Your new role

* Log calls / jobs on the helpdesk database utilising helpdesk software.
* Allocating works orders to directly employed maintenance team and / or supply chain.
* Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures.
* Report back to clients and contract staff on job progress and completion.
* Operating paper based systems as necessary to compliment the operating software including back-up systems.
* General administration duties as and when required.

What you'll need to succeed

To be considered for this role, you will ideally have experience in a similar role and have strong organisational and administration skills. An excellent customer focus and telephone technique is essential, as is reliability and a professional attitude. IT skills are essential, and whilst it is a given that you will have some Word/Excel skills, training on the in-house computer system will be provided.

What you'll get in return

This is an excellent opportunity to work for one of the UK's leading FM providers where you will be able to demonstrate your ability to work in a busy team environment. The role offers an immediate start on a temporary contract for an initial period of 6-8 weeks with the possibility for further extension. The salary banding for the position is between £16,500 - £18,000 per annum, which will be paid via Hays on a weekly basis.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company Description

Closing Date:
16/11/2019

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