3rd Line support technician

Contract:
Permanent
Category:
Full Time
Job Sector:
IT / Technology
Region:
South Wales
Location:
Caerphilly, Merthyr Tydfil
Salary description:
£35000 - £42000/ annum
Posted:
27/09/2019
Start Date:
ASAP
Recruiter:
Anonymous
Job Ref:
762645271

3rd Tier Engineer

Bridgend

Full time - permanent role

£35,000 - 42,000 pa dependant on experience

An exciting opportunity to join a revamped department with an emphasis on maintaining optimal service levels, whilst adhering to published SLAs and offering industry-leading support to clients in England and Wales.

To be considered for this role, you must hold the below qualities and experience.

Experience of:

HP servers - SANs and server clusters, VMWare and Hyper-V
Office 365 (SharePoint, Exchange)
HP managed switches
VOIP services
FTTC/Leased Line broadband technologies, including MPLS connectivity
Sophos XG firewalls
Enterprise level backup solutions - VEEAM, Datto, Acronis
Sophos Central managed anti-virus

Qualifications:

A minimum of 1 MCSA certificate
5+ years' experience at 3rd Tier
Experience of working on a busy Managed Service Desk, dealing with SMEs and multi-site organisations
An understanding of service SLAs

Training and development:

The client provides a fantastic training plan:

Fully funded instructor-led MCSE courses and examinations (onsite at London or Bristol, with all expenses paid)
The successful candidate will be expected to work towards the following certifications:
MCSE: Azure Solutions Architect Expert
MCSE: 365 Enterprise Administrator Expert
MCSE: Core Infrastructure

Vendor specific product training will also be provided (Gamma, Sophos etc.)Vibe Recruit is acting as an Employment Agency in relation to this vacancy

Company Description

Closing Date:
25/10/2019

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