Contact Centre Agent

Contract:
Temp to Perm, Temporary
Category:
Full Time
Job Sector:
Customer Service
Region:
South Wales
Location:
Cardiff
Salary description:
Competitive
Posted:
03/09/2019
Start Date:
ASAP
Recruiter:
Adecco
Job Ref:
750830785


Base Location will be in Cardiff

Requirement to complete 3 weeks training in Manchester (Travel & accommodation will be paid by the client)

(If the training in Manchester is unsuitable, alternative training can be provided).

Customer Service Representative: IMMEDIATE START - Part time & Full Time Hours offered. Working on behalf of our client on a variety of Public Sector related campaigns.

Need to be fluent English & Welsh language speaker .

Do you have excellent customer service skills? Do you have a friendly approach & bubbly personality? Do you have experience in dealing with a high volume of calls from a challenging customer group? Do you have excellent Keying/Listening & Data Inputting skills? Are you able to navigate around a P.C comfortably? Do you want to progress and become multi-skilled?

Your duties:

Taking calls from people all across the UK who request to speak to a Welsh speaking Agent.

Responding to Webchat/Emails in Welsh

You will be expected to remain professional as you are representing a very important sector.

Full training will be provided.

Immediate start - Training commences 9th September

The role is full time & part time, between the hours of 8am-6pm Monday-Friday

NO EVENINGS OR WEEKENDS

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Company Description

Closing Date:
01/10/2019

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