IT Service Desk Analyst

Full Time
Job Sector:
IT / Technology
South Wales
Salary description:
£20000/ annum
Start Date:
Job Ref:

Job: IT Service Desk Analyst / Workspace Analyst
Location: Cardiff City Centre
Salary: £20,000 + Pension (19.5%) and annual bonus

Acorn Recruitment is proud to work in partnership with Hodge Bank on its latest recruitment drive. Hodge Bank, owned by the Hodge foundation (allowing a large % of profits to be given to chosen charitable donations) is building a new digital estate enforced by the latest cyber security policies and technology tools as part of a large-scale transformation. Having achieved significant growth over the last few years Hodge has exciting plans to expand further and we want YOU to be a part of their success.

Hodge Bank is now looking to recruit a Service Desk Analyst to support the growth of the organisation and their expanding online presence. You will work closely with the infrastructure team and infrastructure team lead to ensure maximum uptime and support across the Bank's estate. This will include providing service desk level support to the entire organisations.

At Hodge has migrated their its datacentres primarily to the cloud as part of their digital first approach. You will be joining a great collaborative team that use modern infrastructure practises, have third party support and have a 2-year infrastructure strategy.

Skills and experience:

- Experience Providing 1st / 2nd Line service desk support.
- Experience working with Windows OS, AD and Exchange.
- Experience configuring hardware including Laptops and PC's is desirable.
- Any experience of IT Asset Management is desirable.

Hodge provides an agile environment, which in turn empowers everyone to deliver. Anyone introduced to Hodge will be able to demonstrate a real drive, enthusiasm and commitment for success and in return you'll be rewarded with a fantastic career opportunity with an employer who sees the value in looking after their employees.

Benefit from:

- Prestigious offices in city centre location.
- Impressive training and development opportunities
- Generous salaries, pension scheme, annual bonus and leave allowance.
- Private medical insurance, Life Assurance and Critical Illness cover.
- Various flexible options: childcare vouchers, cycle scheme, season ticket loans.
- Regular sports and social events, and use of gym and spa facilities.
- Weekly fruit delivery and discounts local coffee shops, restaurants and bars.

For the opportunity to join a small open to ideas infrastructure team working for a secure, driven and profitable organisation apply today.

You can also find out more about working for Hodge Bank at (https://(url removed)/featured-clients/hodge).

Acorn Recruitment acts as an employment agency for permanent recruitment

Company Description

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