Customer Service Advisor

Full Time
Job Sector:
Customer Service
South Wales
Salary description:
£20000/ annum £500 retention bonus
Start Date:
Job Ref:

We are looking for dedicated and driven Customer Service Advisors to join a credible contact centre in Cardiff Gate. They pride themselves on their forward thinking and excellent customer service, and are looking for people to join their team who share this vision and stand by their values.

This is a fixed term contract for nine months, starting on the 16th or 23rd September. The starting salary is £20,000, plus a retention bonus of £500 which will be paid to you at the end of the contract.

The working hours are 37 hours a week to work a variety of shift patterns. However you will be working off a 12 week rolling rota, so you will be able to easily plan your social life around this!

They have free on site parking and are accessible by public transport.

As a Customer Service Advisor you will be responsible for managing volume calls in relation to customers tariffs and accounts, managing all queries efficiently and offering excellent customer service.

As the ideal candidate you will have proven experience in a similar setting, be able to use your initiative, be resilient, be adaptable, have great listening and communication skills, and be able to work well both individually and as part of a team.

Full training will be available, along with ongoing support from your Line Managers.

Please note that all offers are subject to satisfactory finance, reference and DBS checks.

Interviews will be taking place imminently so please apply today to avoid disappointment. (phone number removed)

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Company Description

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