Senior QA Analyst (OAT) - Business Quality Assurance Team, Internal Se

Full Time
Job Sector:
IT / Technology
South Wales
Salary description:
Start Date:
Job Ref:

Your opportunity

The Senior QA Engineer - Operational Acceptance Testing (OAT) will be responsible for maturing and delivering structured OAT QA activities to ensure quality is delivered when transitioning from project into operations. This spans testing the below areas with the subject matter experts prior to major releases or changes: monitoring & alerting; service readiness testing; performance, resiliency, recoverability and operability & maintainability testing.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role
* Maturing and delivering on our OAT activities
* Ensuring QA activities are performed in accordance with Deloitte standards and QA best practices
* Establishing and implementing strong entry criteria and handover from project-driven QA into the operational QA team members
* Liaising and building relationships with Technical SMEs, Service Management teams, Service Transition, QA Managers, Test Automation & Performance Engineers, Business & Technical Analysts, Solution Architects, and End Users to ensure any changes to the Deloitte IT estate meet out quality standards.
* Supporting QA execution as and when required to ensure a service is ready for production
* Liaise with business and ITS stakeholders, including Senior Management and working with diverse teams within an inclusive team culture where people are recognised for their contribution

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: Cardiff

Work pattern: Permanent

Your professional experience
* Solid experience in a QA or Testing experience
* Experience as an IT Service Management professional
* A thorough knowledge of the Windows and Mac estate, Office products and virtual machines
* ITIL Foundation level certification. Higher qualifications in this area are desirable
* ISEB Software Testing Foundation level certification is mandatory. Higher qualifications in this area are desirable.
* Demonstrated ability in applying repeatable QA process and methods to enterprise wide technology projects or initiatives.
* Strong understanding of QA/Testing toolsets such as Azure DevOps, HP ALM
* A thorough knowledge of Test Methodologies e.g. Agile, Waterfall, DevOps
* Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels

Your service line: Internal Services

At Deloitte, we're all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Shared Services, National Quality & Risk Management, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

For a full job description please visit our online Deloitte Careers portal.


Requisition code: 164796

Company Description

Closing Date:

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