Project Support Worker

Full Time
Job Sector:
Customer Service
South Wales
Salary description:
£18227/ annum (pro rata) + additional benefits
Start Date:
Job Ref:

Project Support Worker
Permanent contract - Part time, 16 hours per week
Are you a compassionate, caring person who thrives on making a real difference to people's lives? North Wales Housing is a successful social enterprise that takes pride in looking after its employees, and an exciting part time opportunity is available to join the friendly team at Noddfa Hostel in Colwyn Bay.
Who will I be working with?
As an ambitious social enterprise North Wales Housing provides homes and delivers services to over 2,500 households across North Wales. The growing organisation employs around 200 people and is proud to be accredited with an 'Investors in People' award.
So, what will the role of Project Support Worker entail?
Reporting to the Scheme Manager, as a Project Support Worker you'll support the running of the hostel, and contribute to the effective provision of day to day support to the residents. Your main duties will include although not be limited to:
* Assisting service users with their planning and preparation for moving on to more permanent accommodation
* Ensuring housekeeping and cleaning tasks are regularly carried out at the hostel
* Supporting service users to gain essential skills such as cooking, budgeting, and IT literacy
* Assisting service users with their claims for housing and associated benefits
* Maintaining accurate hostel records and resident files
* Responding to and managing any incidents at the hostel appropriately
What will I need in order to be considered for this Project Support Worker role?
* Experience working in a client support centred role (e.g. supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)
* Ability to hold everyday conversations in Welsh
* Good written and verbal communication skills
* Ability to adapt and work effectively with colleagues
* An awareness of the support needs of vulnerable people with the ability to work alone with confidence and good judgement
* Good working knowledge of Microsoft Word, Excel and Outlook
NWH is committed to safeguarding and promoting the welfare of service users. This post requires an enhanced DBS disclosure.
What will I receive in return?
Salary: £18,227 per annum (pro rata)
Additional benefits: Employee health assistance scheme, enhanced maternity and paternity pay, payment of professional membership, contributory pension scheme plus much more
Contracted hours: 16 hours per week, working on a 3 week rota that will include weekdays, evenings and weekends
Location: Based in Noddfa Hostel in Colwyn Bay (Conwy County, North Wales)
Contract type: Permanent
Closing date: 1pm, Monday 22nd July 2019
Interview date: 7th August 2019
By clicking apply on this site, you will automatically be redirected to the North Wales Housing website.
All applications to be submitted online, and strictly no agency calls or agency CV submissions

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