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Programmer - Dialler & Telecommunication Software

Full Time, Student / Graduate
Job Sector:
IT / Technology
South Wales
Cardiff, Monmouthshire, Newport & Torfaen
Salary description:
£19, 550 to £25, 550 (Depending on qualifications and experience)
Start Date:
We Plan Group
Job Ref:


Department: Dialler & Telecommunication Department

Salary Banding: £19,550 to £25,550 (Depending on qualifications and experience)

Job Type: Full Time

Hours: 35 Hours Per week (Usually Mon-Fri 9am-5pm, but flexibility required)

Reports to: Head of Dialler 

Main Purpose of the Role:

As the support function to Head of Dialler, the main focus of the role is script programming for our dialler software (Altitude v7 and v8). The successful candidate will need to develop an understanding of the dialler systems and functionality, assisting and eventually being able to configure these systems yourself.

This is a great opportunity for someone starting their programming career, looking to build their experience and skills.  You will have the chance to get involved in new projects within an organisation that is well established.

No experience in dialler scripting necessary as full training will be provided.

Main Duties and Responsibilities:

  • Creation, testing, implementation and maintenance of dialler scripts for the call centre operation
  • Monitoring and maintenance of the dialler software
  • Creating and updating database tablets
  • Analysing and reporting on data capture


  • Educated to degree level or equivalent experience
  • Software Programming knowledge and experience
  • Attention to detail
  • Able to manage your own time
  • Able to work individually or as part of a team
  • Judgement and decision-making


  • Understanding of programming languages e.g. Java, Basic, Swift, Pascal
  • Understanding of Microsoft SQL and MySql

Please apply online today and submit your current CV and contact details.

Company Description

A little bit of planning now often makes a big difference years down the road. This is especially true when it comes to financial matters.

Some financial products are shrouded in mystery and covered in jargon. Searching online will bring thousands of choices with nobody to help you make sense of it all. People get confused and put it off until another day, even when they know they should be planning for their financial future.

We Plan Group helps consumers to plan for their future by narrowing the search to just the best fuss free financial products and services. Our planners can help you with things like life insurance, funeral plans, loans and wills. We’re primarily a people business - we have hundreds of planners that have spoken to thousands of people like you over the phone and helped them make a plan.

Closing Date:

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