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Team Manager

Full Time, Managerial / Executive
Job Sector:
Administration / Office Work, Customer Service, Sales
South Wales
Cardiff, Monmouthshire, Newport & Torfaen
Salary description:
£21, 000 - £23, 000 + Bonus
Start Date:
We Plan Group
Job Ref:

Team Manager

Department: We Plan Group

Starting Salary: £21,000 - £23,000 + Bonus

Job Type: Full Time 35 Hour (Permanent)

Hours: Monday to Thursday between the hours of 9:30am – 7:30pm,

Friday 9:30am –   12:00pm

Reports to:  Sales Manager  

Main Purpose of the Role:

The Team Manager will be responsible for managing a team of Sales Executives.  You will be responsible for inspiring and help create training opportunities; setting goals and directing the focus of the team to achieve objectives.  It’s a great opportunity to be joining a fast growing, already successful department.  So if you are highly motivated by responsibility and achievement of targets, then this is the role for you!

Duties and Responsibilities:

  • Provides encouragement to team members, communicating team goals and identifying areas of training
  • Conducts team briefings to update with best practices and expectations
  • Achieve growth and sales targets by successfully managing the team
  • Regular coaching and weekly performance reviews conducted
  • Engaging with your team, enabling you to bring the best out in each individual
  • Ensure the team follow business acumen, processes and procedures
  • Ensure all sales leads are followed up in timely fashion


  • Ambitious and driven to successfully meet business KPI’s
  • Proactive with the ability to work effectively under pressure
  • Excellent organisation skills and ability to lead by example
  • The ability to manage change effectively
  • Excellent communication skills, both oral and written
  • Reliability and flexibility shown within the role
  • Computer literate e.g. word, excel
  • Able to lead with confidence and integrity
  • Demonstrate resilience and conflict resolution


  • Experience in working in a fast moving environment
  • Proven experience in managing a sales team
  • Experience of managing in call centre environment


  • Subsidised on-site restaurant with a discounted Starbucks
  • Free on-site parking
  • Compressed hours with generous breaks
  • Subsidised gym membership
  • Westfield Health
  • Recommend a Friend scheme - £300
  • Pension

Please apply online today and submit your current CV and contact details.

Company Description

A little bit of planning now often makes a big difference years down the road. This is especially true when it comes to financial matters.

Some financial products are shrouded in mystery and covered in jargon. Searching online will bring thousands of choices with nobody to help you make sense of it all. People get confused and put it off until another day, even when they know they should be planning for their financial future.

We Plan Group helps consumers to plan for their future by narrowing the search to just the best fuss free financial products and services. Our planners can help you with things like life insurance, funeral plans, loans and wills. We’re primarily a people business - we have hundreds of planners that have spoken to thousands of people like you over the phone and helped them make a plan.

Closing Date:

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