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Private Rented Sector (PRS) Senior Support Worker - Swansea

Contract:
Contract
Category:
Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
Region:
South Wales
Location:
Swansea
Salary description:
£19, 566 per annum
Posted:
16/01/2019
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
871PRSSSW


Private Rented Sector (PRS) Senior Support Worker

Reports To: Project Manager

Term: Fixed Term (12 months) extension of post subject to continutation funding

Based At: Swansea

Salary: £19, 566 per annum

Hours of work: 37.5 hours per day, Monday to Friday working between 9.00 - 17.00

Closing Date: 18 Jan 2019 12:00PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Project Description

The project works in partnership with the City and County of Swansea Housing Options Teams. The PRS Access Team was developed to enable and increase access to the private renter sector. The project supports the Local Authority to fulfil their duties under the Housing (Wales) Act 2014 to prevent homelessness and maximise opportunities for households to access good quality affordable private rented housing across Swansea.  Facilitating access to the PRS through the provision of a bond guarantee certificate in lieu of the cash deposit required by landlords. The PRS Access Team also provides advice, information, guidance and support to applicants, tenants, landlords and agents regarding; accessing and maintaining tenancies in the private rented sector, promoting good practice, ensuring compliance and providing support to create sustainable tenancies. The project adapts and develops in response to changing strategic and local need.

Purpose of Role

To co-ordinate and provide flexible and responsive housing related support service that enables and empowers Service Users to build their skills and confidence and ultimately improve their ability to access and sustain PRS accommodation.  The support will not create or increase dependence. It will enable people to improve their control, understanding and involvement in dealing with the issues that affect them, preventing homelessness and assisting Service Users to maintain independence and achieve their preferred outcomes.

This role is subject to Enhanced DBS check

Person Profile

Knowledge

  • Knowledge and understanding of the Private Rented Sector (PRS).
  • Knowledge and understanding of PRS tenancy agreements, legislative processes and requirements e.g. HMO licences, Assured Short-hold Tenancies, deposits etc.
  • Knowledge and understanding of benefits, housing benefit system and current welfare reforms.
  • Knowledge and understanding of the need to evidence outcomes and the connection with future funding.
  • Knowledge and understanding of current Homelessness Law, the Criminal Justice System, DWP Benefits, and the current legal framework within which you are expected to work.
  • Knowledge and understanding of how complex needs, such as substance misuse or mental health, can affect individuals and their vulnerability.
  • Knowledge and understanding of how your personal life can have positive and negative impacts on your own performance and attendance.
  • Knowledge and understanding of the need for professional boundaries.

Experience

  • Experience of working with individuals with complex needs.
  • Experience of working with private rented sector tenancies and landlords
  • Experience of housing related support or homelessness (this can be from a personal perspective).
  • Experience of delivering engaging & informative sessions to groups of vulnerable people.
  • Experience of completing needs and risks assessments.
  • Experience of planning and delivering support.
  • Experience of monitoring and recording systems.
  • Experience of working with diverse people in a non-judgemental way.
  • Experience of effectively dealing with challenging situations whilst maintaining professional boundaries.
  • Experience of professionally and effectively representing the wishes and best interests of Service Users and the organisation whilst building beneficial relationships with a range of agencies.
  • Experience of lone working on own initiative and without close supervision.
  • Experience of organising resources and prioritising workloads to meet deadlines.

Other

  • Driving licence and own vehicle is essential.
  • Ability to communicate in Welsh is desirable but not essential.

Interview details: 31st January 2019

Induction details: All Wallich staff are required to attend a 5 day induction at the commencement of their employment.

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
19/01/2019

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