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Assistant Manager - Cardiff, Community House Team

Contract:
Permanent
Category:
Full Time, Managerial / Executive
Job Sector:
Charity / Not for Profit, Nursing / Social Care
Region:
South Wales
Location:
Cardiff
Salary description:
£23, 462 per annum
Posted:
23/01/2019
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
867AM


Assistant Manager - Cardiff, Community House Team

Reports To: Project Manager

Term: Permanent

Based At: Cardiff, Community House Team

Salary: £23, 462 per annum

Hours of work: 37.5 hours per week, Monday to Friday 9am to 5pm with flexibility required

Closing Date: 25 Jan 2019 12:00PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Project Description

The project operates across Cardiff and works with homeless and vulnerably housed people.  The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. Ty Tarian is a Women's Only hostel and operates as part of the CHT project.  The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

• Promoting Personal and Community Safety

• Promoting Independence and Control

• Promoting Economic Progress and Financial Control

• Promoting Health and Wellbeing

Purpose of Role

To assist the Projects Manager to ensure the smooth day to day running of the projects. This will include coordinating the Floating Support Service and overseeing Ty Tarian, our Women Only hostel as well as supervising a caseload of support staff. You will assist the Projects Manager to ensure that all relevant outcomes are met and evidenced appropriately for Commissioners. This will be achieved by ensuring consistent implementation of policies and procedures and working closely with and on the direction of the resident Psychotherapist who will lead in the delivery of high quality support to Service Users.

This role is exempt from Schedule 9 of the Equality Act and is only available to female applicants.

Person Profile

Knowledge

  • Knowledge & understanding of current Homelessness Law, the Criminal Justice System, DWP Benefits, and the current legal framework within which you are expected to work
  • A Knowledge and understanding of the legal frameworks within which you are expected to work (e.g. POVA, Children’s Act, Mental Health Act, Health and Safety at Work Act, Misuse of Drugs Act, Data Protection etc.)

Experience

  • Previous experience of managing and leading teams and individuals
  • Previous experience of housing related support
  • Experience of monitoring and reporting systems
  • Previous experience of managing and controlling budgets is desirable

Skills and Abilities

Working with Vulnerable People:

  • Able to engage with diverse people and understand and value diversity.
  • Able to respect personal choice and work non-judgementally with people who hold different views and lifestyles from your own.
  • Able to work within and understand the importance of professional boundaries.
  • Able to manage conflict and effectively deal with challenging situations.
  • Able to work in a solution focused approach with effective motivational skills.
  • Effective interpersonal skills and emotional intelligence.

Community Partnership and Networking:

  • Able to professionally and effectively represent the wishes and best interests of clients and the organisation.
  • Ability to build beneficial relationships with a range of agencies and people at front line and senior levels.
  • Ability to confidently and professionally challenge judgemental stereotypes and inappropriate practice
  • Confident and able to lone work on own initiative and without close supervision.

Project and Team Working:

  • Ability to form positive working relationships with members of the team and the wider organisation.
  • Reliable and possess an understanding of how your personal lifestyle can have positive and negative impacts on your own performance and attendance.
  • Ability to gather and provide appropriate information and data.
  • Excellent communication skills, verbal and written.
  • Competent using Microsoft Word, Excel and MS Outlook to an intermediate level.
  • Flexible and able to meet the changing needs of the service and the organisation.
  • Committed to own continued professional development.

Other

  • Driving licence and own vehicle essential
  • Able to work and travel across the Cardiff area and on occasion to other areas of Wales for organisational or strategic meetings

Please note: Interviews to be held on 11th February

Anyone starting in The Wallich from February will be required to complete a 5 day Induction in Cardiff at the commencement of their employment.

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
26/01/2019

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