Care Co-Ordinator

Full Time
Job Sector:
Administration / Office Work, Nursing / Social Care
South Wales
Salary description:
To be dicussed
Start Date:
ND Care and Support Limited
Job Ref:

Due to growth we are looking for an experienced Care Co-ordinator to join our successful team.

This role offers a chance to build on your existing skills in an award winning organisation with great benefits and training opportunities.

Your responsibilities will include:

  • To work within the policies and procedures of ND Care and Support paying special attention to the policies which promote a safe working environment for all.
  • Contribute to the overall success of the department by contributing and attending team meetings, etc.
  • Ensure records are maintained to a high standard and meet compliance needs
  • Utilise the brokerage service to maximise business opportunities
  • Ensure service delivery plans are established with any associated personal care plans prior to new service delivery.
  • To ensure appropriate risk assessments are developed and implemented
  • To review and spot check any package to ensure compliance to the care standards
  • Ensure appropriate inductions are arranged for new services
  • Ensure regular contact is maintained with service users and or their representatives
  • Attend review meetings as and when requested.
  • Ensure concerns regarding vulnerable adults and children are reported without delay
  • Ensure staff receive appropriate management, supervision and appraisal
  • Ensure staff have appropriate skills/training to meet service user need
  • Ensure records are maintained and up to date
  • Ensure staff follow service delivery plans and risk assessments
  • Contribute to the Quality Assurance process by regularly seeking feedback from staff
  • To attend networking events increasing own knowledge of the sector and identifying future trends
  • Contribute toward the Inspection process and local authority monitoring
  • Participate in the out of hour’s service on a rota basis.
  • Take responsibility for regular recruitment activity ensuring adequate service levels
  • Address poor performance including unacceptable absence following company disciplinary policy
  • Ensure ECM system is utilised and monitored appropriately
  • Organise and facilitate quarterly care staff team meetings
  • Ensure efficient and effective rota management eliminating unnecessary travel and waiting time.

Company Description

ND Care and Support Limited is a care provider based in Wales. We provide a comprehensive range of care services to individuals within their homes and their local communities.

We provide care services to a wide variety of people with differing support needs. Our staff work with some of the most vulnerable members of society ranging from children and adults with a learning disability and people with mental health issues to older people who require personal or palliative care.

Closing Date:

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