Private Rented Sector Worker

Contract:
Contract
Category:
Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
Region:
South Wales
Location:
Cardiff
Salary description:
£19, 566 per annum
Posted:
08/11/2018
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
834PRS


Private Rented Sector Worker

Reports To: Solutions Coordinator

Term: Fixed Term (6 months)

Based At: Cardiff

Salary: £19, 566 per annum

Hours of work: 37.5 per week - Monday - Friday, 9-5, flexibility required

Closing Date: 21 Nov 2018 12:00PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of service

Project Description

The Wallich is working in partnership with the Local Authority to provide good quality, affordable accommodation within the private rented sector (PRS) in Cardiff.

This role is an integral part of the Solutions team and will work with tenants / landlords / properties to increase access to the private rented sector.

Purpose of Role

The post holder will be responsible for the day to day operations of the scheme including securing access to bonds and providing support to improve and maximise tenancy sustainability.

* Partnership working with the Local Authority and other agencies

* To complete assessments of applicants to ensure suitability for PRS properties

* To liaise and work with PRS landlords

* To provide tenants and landlords working with The Wallich’s Solutions Project with relevant information and advice on PRS tenancies and properties.

Person Profile

Knowledge

  • Demonstrable knowledge and understanding of the Private Rented Sector (PRS)
  • Knowledge and understanding of tenancy agreements, legislative processes and requirements e.g. HMO licences, Section 21 notices
  • Knowledge and understanding of housing standards and conditions for maintenance of properties within the PRS
  • Knowledge and understanding of legal requirements regarding deposits with the PRS
  • Knowledge and understanding of rent collections and dealing with arrears
  • Knowledge and understanding of support issues for those living independently and within shared accommodation
  • Knowledge and understanding of benefits, housing benefit system and current welfare reforms
  • Knowledge of support services available in Cardiff
  • Knowledge and understanding of the proposed legislative changes and their potential impact on the private rented sector
  • Knowledge and understanding of how your personal life can have positive and negative impacts on your own performance and attendance.
  • Knowledge and understanding of the need for professional boundaries.

Experience

  • Working with private rented sector tenancies and landlords
  • Ability to demonstrate experience of providing support to vulnerable clients
  • Good administrative skills with experience of monitoring systems.
  • Working with finances i.e. rent collection
  • Experience of working with diverse people in a non-judgemental way.
  • Experience of effectively dealing with challenging situations whilst maintaining professional boundaries.
  • Experience of professionally and effectively representing the wishes and best interests of Service Users and the organisation whilst building beneficial relationships with a range of agencies.

Skills and Abilities

  • Have excellent interpersonal skills and communication skills, both at written and spoken level
  • Ability to prioritise tasks and demonstrate flexibility and adaptability in order to meet the challenges and demands of the role
  • Ability to provide reports in a variety of formats
  • Confident and able to work on own initiative and without close supervision
  • Competent using Microsoft Word, Excel and MS Outlook to an intermediate level
  • Flexible and able to meet the changing needs of the service and the organisation
  • To work with The Wallich’s values, policies, procedures and working practices

Other

  • Driving licence and own vehicle is essential.
  • Ability to communicate in Welsh is desirable but not essential.

Interview date - 29th November 2018

All Wallich staff are required to attend a 5 day induction at the commencement of their employment in Cardiff

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
21/11/2018

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