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Asset Management Officer x2

Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care, Property / Lettings / Surveying
South Wales
Salary description:
£32, 341 - £36, 025 per annum
Start Date:
Wales & West Housing
Job Ref:

Asset Management Officer x2

Location: South Wales

Hours: 37 a week

Contract type: Permanent

Salary: £32,341 - £36,025 per annum

The Organisation

Wales & West Housing is one of the leading housing providers in Wales. We operate across 15 local authority areas, providing quality affordable homes and services to more than 19,000 residents. We are a major Welsh employer, with over 390 staff at WWH and 250 staff in our two subsidiary companies - figures that are growing year on year. We have been established since 1965, and we have grown from our first scheme of 49 flats in Cardiff, to over 12,000 properties across Wales. We have three main offices situated in north Wales, west Wales and our headquarters in Cardiff.

This has been a big year for us at WWH, not least because we were ranked as the top Welsh not-for-profit organisation in the 2018 Sunday Times Best Companies list and fourth in the UK overall, we have been in the Top Ten for the last seven consecutive years. We are really proud of the fact that our staff love working for us; much of this is because of the unique culture we have here at WWH. Our aim is to create a place that everyone wants to work in and environment where every staff member feels supported and valued. Our values are really important to us at WWH and you will hear us talk a lot about being a values led organisation - our values drive the way we behave.

The Team

The Property Services team at WWH is primarily focussed with delivering front line services to our residents; working alongside the Housing and Development departments as well as Cambria Maintenance Services, the subsidiary company that delivers our repairs and maintenance to our properties.  The Property Services department is made up of around ninety members of staff across our sites in Wales.  The principal aim of our team is to make sound asset investment judgements to help enable our residents sustain their tenancies across the region.  The role is field based, working in our Cardiff and Penarth region. 

Our residents are at the heart of what we do, and we engage with them as much as possible to find out what matters to them so we can continually shape and deliver the best possible service.

The Role

The role of asset management officer will be responsible for managing circa six hundred properties, which are a mixture of general needs and sheltered schemes, acting as a surveyor of Wales & West Housing stock across the region.

There is no ‘typical day’ in our work, as every day is different and varied, but we expect your daily duties to include:

  • Surveying our stock and making decisions about reactive work
  • Surveying our stock for long term planned work programmes
  • Working alongside the regional contract manager to deliver major works
  • Engaging with residents around site, solving problems and resolving property related issues
  • Managing the delivery of site services
  • Undertaking fire risk assessments and scheme audits and identifying risk for the business

Who are we looking for?

For your application to be successful, you must be able to demonstrate the following skills and experience:

  • Relevant experience of property management, building knowledge and common property defects and remedies.
  • Demonstrable experience and ability in customer care and dealing with people.
  • Be outcome focused, responsible and resourceful and able to solve problems.
  • Be able to work on own initiative and make necessary decisions.
  • Possess excellent letter and report writing skills.Have proven team-working skills.
  • Be able to undertake property surveys.
  • Possess a valid driving license, and possess your own vehicle for use in work.
  • Have a sound understanding of the CDM regulations, up to and including the amendments in April 2015.
  • Possess a good working knowledge of the requirements under WHQS (Welsh Housing Quality Standard) and an awareness of DQR in relation to new build works.

A full list of the requirements of the role can be found in the recruitment pack.

If you think this may be the role for you and would like to informally discuss the opportunity, please speak to Robin Alldred, Commercial Manager (Regions) on 029 2041 4037 for an informal chat.

To apply

Applications are being accepted via our online application process only, unless a disability makes this more difficult. If this is the case please contact the Human Resources Team, on 02920 415311.

Please click here or the Apply Now button below to submit your details.

Closing date:  1st November 2018

Assessment date:  23rd November 2018

Company Description

Wales & West Housing is an innovative and dynamic organisation that empowers its staff to drive the business forward and to add real value to the organisation. We are committed to equality of opportunity in all our work.

WWH owns over 11,500 high quality, affordable homes meeting housing and communities’ needs across Wales. These include more than 3,000 dedicated properties for older people as well innovative supported housing solutions for people with a range of particular needs. Our vision is to achieve strong, sustainable growth to make a difference to people’s lives, homes and communities.

Closing Date:

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