Night Support Worker - Cross Borders Women's Project

Night Support Worker - Cross Borders Women's Project

Reports To: Assistant Manager and Projects Manager

Term: Permanent

Based At: Cross Borders Women's Project, Swansea

Salary: £16, 832 per annum

Hours of work: Average 37.5 per week 8am - 8pm (3 shifts on, 3 shifts off)

Closing Date: 16 Oct 2018 12:00PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Project Description

The project operates across Bridgend, Neath Port Talbot and Swansea, in partnership with Integrate (a partnership of eight housing associations) working with women who have substance misuse issues and other complex needs, such as domestic abuse. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence.  The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

• Promoting Personal and Community Safety
• Promoting Independence and Control
• Promoting Economic Progress and Financial Control
• Promoting Health and Wellbeing

Purpose of Role

To provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.

Person Profile

Knowledge

• Basic knowledge of Homelessness Law, the Criminal Justice System and DWP Benefits.
• Basic knowledge of how complex needs, such as substance misuse and mental health, can affect individuals and their vulnerability.
• Basic knowledge of how your personal life can affect your own performance and attendance.
• An understanding of the need for professional boundaries.

Experience

• Experience of working with vulnerable people.
• Experience of housing related support or homelessness (this can be from a personal perspective).
• Experience of delivering support is desirable.
• Experience of recording your work in paper or digital systems is desirable.
• Experience of engaging with diverse people in a non-judgemental way.
• Experience of dealing with challenging situations.

Other

• Confident and able to lone work on own initiative.
• Driving licence and own vehicle is desirable but not essential.
• Ability to communicate in Welsh is desirable but not essential.

Interview date - 25th October 2018

All Wallich staff are required to attend a 5 day induction at the commencemet of their employment in Cardiff.

To apply, please visit our website by clicking here or the “Apply Now” button below