Private Rented Sector (PRS) Landlord Senior Support Worker - Swansea

Contract:
Contract
Category:
Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
Region:
South Wales
Location:
Swansea
Salary description:
£19, 566 per annum
Posted:
19/09/2018
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
795SSW


Private Rented Sector (PRS) Landlord Senior Support Worker

Reports To: PRS Development Manager

Term: Fixed Term, until March 2019, possible extension subject to funding

Based At: Swansea

Salary: £19, 566 per annum

Hours of work: 37.5 hours per week (Monday - Friday) 9am-5pm, flexibility required

Closing Date: 28 Sep 2018 12:00PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Project Description

The project is a partnership between The Wallich and the City and County of Swansea Housing Options Teams. A Private Rented Sector (PRS) Access Team has been developed to increase access to the private renter sector. The project works to support the Local Authority to fulfil their duties under the Housing (Wales) Act 2014 to prevent homelessness and maximise opportunities for households to access good quality affordable private rented housing across Swansea.  Facilitating access to the PRS through the provision of a bond guarantee certificate in lieu of the cash deposit required by landlords. The PRS Access Team provides advice, information and guidance to applicants, tenants, landlords and agents regarding; accessing and maintaining tenancies in the private rented sector, promoting good practice, ensuring compliance to help create sustainable tenancies within the private rented sector in Swansea. The project adapts and develops in response to changing strategic and local need.

Purpose of Role

To become a point of contact for private sector landlords and agents. Recruitment of landlords to work with the project and increase the availability of good quality affordable private sector properties. Through links with current resources available, such as Housing and Public Protection department, Local Authority Urban renewals department, Housing Options, Bond Board, Housing Benefit and Tenancy Support Unit the post holder will provide advice, information and support to landlords and agents to ensure compliance with legislative requirements, create sustainable tenancies and prevent homelessness. To work in partnership with the Local Authority and support the project and Team leader in the development of new initiatives to meet strategic and local need. To be part of the City and County of Swansea and the Wallich Social Lettings scheme and assist with the day to day operations as required.

Person Profile

Knowledge

  • Demonstrable knowledge and understanding of working within the private rented sector.
  • Knowledge and understanding of current homelessness law, legislation and regulations that affect the renting of properties within the private rented sector  e.g. Rent Smart Wales, Housing Health and Safety Rating System, tenancy agreements, HMO licences, notices, tenancy deposit protection.
  • Knowledge of property standards and landlord / agent responsibilities in relation to private rented sector accommodation.
  • Knowledge of barriers and support issues households may face when trying to access and maintain accommodation in the private rented sector.
  • Knowledge of benefits system, Housing Benefit, Universal Credit and welfare reforms that affect those living in the private rented sector.
  • Knowledge of and understanding of how your personal life can have positive and negative impacts on your own performance and attendance.
  • Knowledge and understanding of the need for professional boundaries
  • Knowledge and understanding of risk assessments

Experience

  • Working with private rented sector tenancies, landlords and letting agents.
  • Working with legislation and regulatory aspects of providing tenancies within private rented sector.
  • Understanding of the operations involved in running a property management service to landlords.
  • Working with financial systems, such as rent accounts
  • Ability to demonstrate experience of providing support to vulnerable clients
  • Experience of housing related support or homelessness (this can be from personal perspective)
  • Experience of working with diverse people in a non-judgemental way
  • Experience of communicating information both verbally and in written formats
  • Experience of effectively dealing with challenging situations whilst maintaining professional boundaries.
  • Experience of working in a solution focussed manner to problem solving, the ability to analyse problems and develop logical practical solutions.
  • Experience of professionally and effectively representing the wishes and best interests of clients and the organisation whilst building beneficial relationships with a range of agencies.
  • Ability to work on own initiative, without close supervision and as well as part of a team. Be able to respond in a positive way to changes in the workplace
  • Experience of organising resources and prioritising workloads to meet deadlines
  • Experience using Microsoft Office packages, databases and other IT systems.

Other

  • Driving licence and own vehicle essential
  • Ability to communicate in Welsh is desirable but not essential

All Wallich staff are required to attend a 5 day induction at the commencement of their employment in Cardiff at the beginning of the month.

Interview date: 16th October 2018

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
28/09/2018

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