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Security / Loss Prevention & Customer Liaison Officer

Full Time
Job Sector:
Retail, Security / Defence, Services / Miscellaneous
South Wales
Bridgend, Vale of Glamorgan
Salary description:
£8.36 per hour
Start Date:
Filco Supermarkets
Job Ref:

Security/Loss Prevention & Customer Liaison Officer

Filco Supermarkets Ltd requires a Security Officer / Loss Prevention Officer / Customer Liaison Officer Security Guard with occasional shop floor duties.

SIA Licence is preferred, but not essential, as full training will be given.

Own transport is essential due to multiple sites.

Retail experience preferred, but not essential

Shift times can vary between 8am and 10pm, but patterns are normally 10 - 8 or 12 - 10

Normal working days are 5 days per week but can vary over the seven days as there are no set days off – weekend working is a must

44 contracted hours per week.

Hourly rate £8.36 per hour

The purpose of the role:

To create a safe secure environment for customers and employees across multiple sites, and to protect the assets of the company including stock, cash, people, information and premises. The ability to address all aspects of risk and loss, including, though not exclusive to, public and internal dishonesty and to ensure that the stores Loss Prevention goals are met.

As with any employee at Filco, it may be necessary to assist in all aspects of customer service, not only in the area of security, and you may be asked to assist on the shop floor with occasional replenishment tasks or serving customers at the checkouts. Building a good relationship with both staff and customers is essential, and you will also be part of a team who undertake areas of customer liaison.

Your primary role and function would be to provide an effective security presence on the shop floor to deter criminal activity and anti-social behaviour whilst providing a high standard of customer service.

The role would also be suitable to candidates from any social or ethnic background, as we are keen to build a diverse workforce, especially in relation to building a gender balanced team within this area of the business.

To apply for this role, please submit your details online via the Apply Now button below or call 02920 628808.

Company Description

Filco supermarkets have been established for 70 years as 2016 will see our 70th anniversary year.

We are a family run business with several stores located around the South Wales area.

You can find us at.....Taibach, Llantwit Major, Cowbridge, Caerau, North Cornelly, Sarn, Talbot Green, Bryntirion and Maesteg.

We are always on the look out for talented individuals to join our teams and so please take the time to look over our current vacancies below.

Closing Date:

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