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IT Support Officer

Full Time
Job Sector:
IT / Technology
South Wales
Salary description:
Start Date:
Smart Solutions Recruitment
Job Ref:

IT Support Technician | Bridgend | £9 - £10/hour

Smart Solutions Bridgend are working with an large organisation in the Bridgend town area that are seeking a temporary IT Support Technician, this vacancy may last until November 2018 with potential of an extension.


* To log calls and provide first line support on all ICT Network and communications Hardware, Software (including telecoms).
* To provide assistance to all staff in ensuring that all IT Network and Communications Hardware, software is operating and being operated effectively at all sites.
* Assistance with the installation of new ICT equipment.
* Installation of software on desktop equipment.
* Configuration and distribution of Mobile Phones / Laptops / PDA’s.
* Assist with the Installation of communications systems (Desktop Phones).
* Move IT equipment as and when required
* To monitor the running of back-up jobs for network system, monitoring performance.
* To maintain the ICT asset information within the Help Desk system.
* To set up new user accounts and provide basic IT Induction.
* To manage the issue and return of ICT equipment to and from staff.
* To comply with the Data Protection Act.
* To place orders on purchasing system and control expenditure in accordance with the budget procedures, levels of delegated authority and financial control, taking appropriate action where variances occur
* Ensure SLA’s set within Help Desk System are achieved or escalated.
* Ensure information technology is used effectively throughout the business to bring about efficiency and service gains.

Working 830am - 5pm, Monday to Friday.

If this sounds of interest to you and you would like to find out more then why not click apply today and one of our team will come back to you, or feel free to call the office on 01656 661497

Smart Solutions Recruitment are advertising this role and are acting as an employment agency

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Company Description

Smart Solutions is a specialist recruitment agency providing temporary staff for positions across a wide range of sectors.

Working in the waste and recycling industry; Smart Solutions CEO Nathan Bowles felt that recruitment agencies did not understand the requirements of employees in the sector, and made little effort to tailor their services. Temporary workers would turn up completely unprepared for the work they had been assigned to do, which led to significant worker turnover and dissatisfaction.

Closing Date:

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