Night Guest Service Assistant - Cardiff Bay

Contract:
Permanent
Category:
Part Time
Job Sector:
Hospitality / Catering, Hotels / Leisure
Region:
South Wales
Location:
Cardiff
Salary description:
Depending on Skills & Experience
Posted:
19/07/2018
Start Date:
ASAP
Recruiter:
Holiday Inn Express Cardiff Bay
Job Ref:
HIE/0718NGSA

Night Guest Service Assistant - Part Time

Cardiff Bay

Responsibilities:

  • Ensuring high level of service to guests
  • Preparation of night audit report and head office reports
  • Financial reconciliation's and banking
  • Maintenance of relationships with suppliers and placing of orders
  • To ensure that night task lists are completed by the on duty team.
  • Close down, set up and management of reception, bar, conference room and breakfast service including hands on support
  • Ensuring hotel security, safety of guests including provision of first aid and taking control in an emergency situation
  • Revenue management to ensure profitability of hotel.
  • Marketing and sales of hotel facilities.
  • Night audit
  • Ensuring that the Night task sheets (Subordinate) are signed off and all the task completed to the highest standard
  • The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Experience:
  • Experience in a hotel or other service industry, preferably having experience of nights.
Skills:

  • Articulate and communicative
  • Numerate
  • Good interpersonal skills
  • Organised and systematic
  • Concern for quality of product and service
  • Computer literate
  • Market awareness
  • Proven leadership ability

Please apply online and send your current CV / Cover Letter and any further documents supporting your application.

Company Description

Holiday Inn Express - Cardiff Bay is owned and operated by Monteacute House Ltd. Our objective is to provide hotels of excellent quality and outstanding cleanliness that represent value for money in a very competitive market. We have successfully delivered new hotel products and maintained its quality throughout the years.


As well as being a member of the Holiday Inn Express group and also part of 4 hotels owned and operated by Monteacute House Ltd, we are able to give a very personal service to our guests whilst also offering all the benefits of a large chain.

Closing Date:
06/08/2018

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