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Finance Reporting Officer – Cardiff Bay

Full Time
Job Sector:
Accountancy, Financial Services / Insurance
South Wales
Salary description:
£15, 450
Start Date:
Global Response Ltd
Job Ref:

Finance Reporting Officer – Cardiff Bay

Salary description: £15,450

Start date: ASAP Perm

Who we are

We are a dynamic and expanding company based in offices overlooking Cardiff Bay’s Roath Basin.

Our multi-lingual, highly experienced team provides an award-winning service to patients and their families who have suffered injury or illness while abroad, as well as supporting our clients across all aspects of the industry, from the initial purchase of an insurance policy to any claim that may arise.

We work with major insurers and underwriters worldwide, ensuring that policy holders and corporate clients receive the best possible service.

You would be part of a vibrant and multi-national team, with a strong sense of community and a thriving social life.  Our offices benefit from a popular location within Cardiff Bay, a private roof terrace and easy access via public transport.

Who we want

We are looking for outstanding team-players with excellent interpersonal skills.  You will be fluent in spoken and written English, able to prioritise tasks and organise your own workload.

Finance Reporting Officer

We are currently looking for a Finance Reporting Officer to join our team.  You will support the Client Support Manager in producing accurate and timely financial and MI reports for our clients.  You will be involved with making multi-currency payments using Western Union’s GlobalPay platform and online business banking.  You will deal with queries from clients, patients and providers confidently and professionally.

You must have excellent attention to detail, strong numeracy skills, and be confident analysing and summarising large volumes of data.  The ability to work to deadlines is essential, as is an excellent understanding of Microsoft Excel. Previous experience in a similar role would be beneficial, but flexibility and the desire to develop your professional skills are more important.

Person Specification


  • An excellent level of computer literacy, including competence with the Microsoft Office suite.
  • Excellent knowledge of Microsoft Excel. You will be working with large data sets, so you should be comfortable using formulae and sorting and analysing thousands of rows of data.
  • The ability to work independently and a willingness to take responsibility for the completion of complex tasks.
  • The ability to multitask and prioritise your own workload.
  • A high level of accuracy and attention to detail.
  • Excellent communication skills, both verbal and written.
  • The ability to work as part of a team and build and maintain positive working relationships.
  • Familiarity with accounting ledgers and bookkeeping


  • A basic understanding of databases and SQL coding.

Global Response works on behalf of FCA regulated companies and will therefore carry out background checks.

How to apply:

Send us a copy of your CV and if you are shortlisted, we will call you to explain the next steps.

Company Description

Global Response is an award-winning leader in travel medical assistance and claims management.

Established in 1998, Global Response has developed best-in-class operations, systems design and structure, cost containment and management, and fraud identification.

Underpinned by an extensive, worldwide agent network, Global Response is truly an international player in the market. With a multilingual customer support team, Global Response is capable of handling cases in any country 24 hours a day, 7 days a week, 365 days a year.

Global Response is an integral subsidiary of International Medical Group® (IMG®), a leader in global benefits and assistance services for more than 25 years.”

Closing Date:

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