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Night Support Worker - Swansea Susbstance Misuse

Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
South Wales
Salary description:
£16, 832 per annum
Start Date:
The Wallich
Job Ref:

Night Support Worker - Swansea Substance Misuse

Reports To: Project Manager and Assistant Manager

Term: Permanent

Based At: Swansea (Shoreline & Gorwelion)

Salary: £16,832 per annum

Hours of work: Average of 37.5 hours per week, 3 on/3 off (8pm-8am)

Closing Date: 15 June 2018 12:30PM


The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. All post-holders within the organisation are required to work within The Wallich's values, policies, procedures and working practices, in support of the overall achievement of its mission and current business plan. This includes attendance at identified training courses and exhibiting behaviours which demonstrate respect for colleagues, clients and all other stakeholders, and which positively supports the reputation and work of the organisation.

Project Description

The projects are located across Swansea and work with homeless or potentially homeless men and women aged 18+, who often have complex needs, such as historic or current substance misuse or offending issues. The services provide residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

Promoting Personal and Community Safety

Promoting Independence and Control

Promoting Economic Progress and Financial Control

Promoting Health and Wellbeing

Purpose of Role

To provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.

Person Profile

1. Knowledge

a) Basic knowledge of Homelessness Law, the Criminal Justice System and DWP Benefits.

b) Basic knowledge of how complex needs, such as substance misuse and mental health, can affect individuals and their vulnerability.

c) Basic knowledge of how your personal life can affect your own performance and attendance.

d) An understanding of the need for professional boundaries.

2. Experience

a) Experience of working with vulnerable people.

b) Experience of housing related support or homelessness (this can be from a personal perspective).

c) Experience of delivering support is desirable.

d) Experience of recording your work in paper or digital systems is desirable.

e) Experience of engaging with diverse people in a non-judgemental way.

f) Experience of dealing with challenging situations.

3. Other

a) Confident and able to lone work on own initiative.

b) Driving licence and own vehicle is desirable but not essential.

c) Ability to communicate in Welsh is desirable but not essential.

Please note: Interviews to be held on 27th June 2018

To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:

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