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Customer Consultant - Chepstow

Full Time
Job Sector:
Administration / Office Work, Financial Services / Insurance, HR / Training
South Wales
Salary description:
from £22, 909
Start Date:
Monmouthshire Building Society
Job Ref:

Customer Consultant

Location: Chepstow


Closing Date: Friday 15 June 2018

We have an exciting part time opportunity to join our team as Customer Consultants in the Chepstow area.

We are looking for a hardworking and enthusiastic person to take on an interesting and varied role within our branch.

Our Customer Consultants are at the heart of our Society being the friendly face for our customers in branch. Building strong relationships with our customers, understanding their needs and providing them with information to choose the right products for them is a critical part of this role.

You’ll need to be comfortable offering a face to face service and pride yourself on providing an excellent customer experience. We are looking for an enthusiastic, ambitious and customer focussed person with a proven track record in a retail or a customer focussed environment, ideally within financial services.

The society has strong roots, established for nearly 150 years and we are proud of our mutual core.

It’s an exciting time to join us as we’re on a journey that will see our new brand roll out along with technology, colleague and customer propositions enhanced.

Monmouthshire Building Society values the diversity that all sections of the community can bring to our Society, we welcome applications from everyone who shares our values.

As a financial services organisation regulated by the PRA and FCA our staff must be honest, financially sound and maintain high levels of competence and capability in their role. Therefore our pre-employment checks include adverse credit checks and criminal records checks (DBS checks) at a basic disclosure level for the majority of roles but at the standard level for certain roles.

To apply for this role, click here or the 'Apply Now' button below.

Company Description

From the most humble of beginnings the Society has grown into a large and highly efficient organisation.

The Society was founded by a group of local businessmen on the evening of Saturday, January 23, 1869. On May 7 that year the Society granted its first loans, £200 to Mr John Hellier of 6 Tunnel Terrace and £150 to Mr James McBean, a bootmaker of 118 Commercial Road.

Since that time the Society has served the people of Newport and surrounding areas through two world wars, two turns of the century and seen Newport grow from a population of 26,000 people and 3,900 properties to its present size. Members of the Society are proud of its past and its valuable contribution to the economic growth of the wide area it serves.

Today the Society provides a range of Savings and Mortgage products to an increasing number of people throughout South Wales. As a local building society we remain active within our community, supporting local causes through sponsorship, and aiding community organisations and charities through our Charitable Foundation.

We are one of 49 remaining building societies within the UK. Building Societies focus on looking after their members and customers without the pressure to return some of the profits to external shareholders. The Directors of the Monmouthshire Building Society believe that this form of corporate status has stood the test of time and is as effective today as it has ever been.

Closing Date:

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