Relief Support Worker - Wrexham

Contract:
Permanent
Category:
Part Time, Full Time
Job Sector:
Charity / Not for Profit, Nursing / Social Care
Region:
North Wales
Location:
Wrexham
Salary description:
£8.29 per hour
Posted:
17/05/2018
Start Date:
ASAP
Recruiter:
The Wallich
Job Ref:
RSW_Wrexham


Relief Support Worker - Wrexham

Reports To: Projects Manager

Term: Relief

Based At: Wrexham

Salary: £8.29 per hour

Hours of work: As and when required

Closing Date: 13 July 2018 12:00PM

Introduction

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. All post-holders within the organisation are required to work within The Wallich's values, policies, procedures and working practices, in support of the overall achievement of its mission and current business plan. This includes attendance at identified training courses and exhibiting behaviours which demonstrate respect for colleagues, clients and all other stakeholders, and which positively supports the reputation and work of the organisation.

Project Description

The projects operate across Wrexham working with vulnerable adults providing support in the community. One of the projects works with rough sleepers providing basic humanitarian aid in the community, with the aim of engaging vulnerable individuals in support services and signposting to relevant support. Another project works with homeless men and women aged 18 and over. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on

The projects are funded through the Supporting People Programme Grant and are required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

• Promoting Personal and Community Safety

• Promoting Independence and Control

• Promoting Economic Progress and Financial Control

• Promoting Health and Wellbeing

Purpose of Role

To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to access and maintain accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.

For the night relief workers:

To provide a proactive night time presence within Wrexham to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.

Person Profile

Knowledge

  • Basic knowledge of Homelessness Law, the Criminal Justice System and DWP Benefits.
  • Basic knowledge of how complex needs, such as substance misuse and mental health, can affect individuals and their vulnerability.
  • Basic knowledge of how your personal life can affect your own performance and attendance.
  • An understanding of the need for professional boundaries.

Experience

  • Experience of working with vulnerable people.
  • Experience of housing related support or homelessness (this can be from a personal perspective).
  • Experience of delivering support is desirable.
  • Experience of recording your work in paper or digital systems is desirable.
  • Experience of engaging with diverse people in a non-judgemental way.
  • Experience of dealing with challenging situations.

Other

  • Confident and able to lone work on own initiative.
  • Driving licence and own vehicle is desirable. For floating support, driving licence and own vehicle is essential.
  • Ability to communicate in Welsh is desirable but not essential.

  To apply, please visit our website by clicking here or the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:
13/07/2018

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