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Registered Care Manager

Full Time, Managerial / Executive
Job Sector:
Nursing / Social Care
South Wales
Salary description:
£25, 000 - £27, 000 per annum depending on experience
Start Date:
Gofal Cymru Care
Job Ref:

LOCATION: Cardiff and other company locations within Cardiff & Vale of Glamorgan.
On call duties on a rota basis for which an extra fixed payment will be made.
SALARY: £25,000 - £27,000 pa depending on experience.


Gofal Cymru Care Ltd (GCCL) specialises in providing residential placements for younger adults with learning disabilities and mental health issues at a number of small, community based homes in Cardiff and the Vale of Glamorgan. We are looking to appoint a Care Home Manager at one of our smaller homes in the Fairwater area of Cardiff, although there will be a requirement to work at other sites in accordance with the overall need of the organisation. This could be an ideal appointment for someone looking for their first position as a care home manager.

The Registered Manager is expected to:

  • Ensure delivery of high quality care at all times in accordance with multi-disciplinary decisions; service users’ needs, recognised good practice and policies & procedures, implementing improvements where identified. Facilitate and enable the development and delivery of consistently safe, evidence based care practices for the welfare and benefit of both our staff and the individuals in our care
  • Liaise and form professional working relationships with residents’ family members, health care professionals and other external stakeholders to ensure the continued health and well-being of those in our care
  • Take lead responsibility for the implementation and monitoring of GCCL policies and procedures and relevant legislation including the current National Minimum Standards (Care Standards Act 2000 / Care Home (Wales) Regulations 2002), Social Services & Well Being Act (Wales) 2014, the new Regulation and Inspection of Social Care Act and any subsequent updates
  • Work with, supervise and appraise all staff in accordance with GCCL policies and procedures, providing clear and consistent leadership, professional advice and co-ordinating education andtraining needs of all staff in line with regulatory requirements, in conjunction with the HR department
  • Participate in the development of Gofal Cymru Care Ltd’s policies & procedures and the promotion of audit and research to provide a high standard of care
  • Ensure the ongoing financial viability of the service – maximising occupancy and income and providing an excellent care service whilst working within internal budgets
  • Be an integral part of the team across Gofal Cymru Care and contribute to the overall company policy, direction and methods of working by taking part in company strategy days, regular managers’ meetings and other events and sharing good practice and ideas
  • Promote Gofal Cymru Care’s vision, mission and culture internally and externally and act in a professional manner at all time
  • Take responsibility for maintenance of the property and ensuring it complies with Health & Safety requirements, delegating day to day duties as necessary

Please note this is not an exhaustive list of all tasks you may be required to undertake in your day to day role or as a member of GCCL’s corporate team

  • Effectively manage all aspects of the day to day running of the home, supervising and supporting staff and ensuring the highest level of holistic care is provided to our service users
  • Oversee and contribute to the assessment of admissions of prospective service users in accordance with the agreed referral and assessment process
  • Ensure that all staff and service user files are kept up to date, and appropriate paperwork completed in line with our policies and procedures and standards set out by relevant regulatory authorities including CIW and HSE
  • Be responsible for making sure care plans, management plan, risk assessments, etc are all inplace and reviewed on a regular basis
  • Ensure at all times that staff treat service users with respect and maintain confidentiality when receiving, giving, storing, or retrieving information
  • Carry out self-audit and assessments as part of the continuous monitoring and evaluation of the quality of service provision and prepare and implement remedial action plans in conjunction with members of the wider team
  • Maintain up to date knowledge of learning disability and mental health and care practices as part of your ongoing continuous professional development
  • Support Service Users with their personal financial arrangements, maintaining confidentiality and ensuring that any financial transaction is recorded. Supervise petty cash expenditure and documentation and ensure that banking and other financial procedures are adhered to
  • Ensure effective communication systems are in place to facilitate the dissemination of care and professional issues between the home and service users, carers, social services, healthcare professionals and other stakeholders
  • Liaise with the Registered Individual and other members of the corporate team as appropriate providing regular reports about key areas of performance e.g. quality and finance.
  • Ensure compliance with all relevant Health & Safety, COSHH and Equality and Diversity regulations, and procedures relating to medication are followed by all staff
  • Take overall responsibility for ensuring accidents and incidents are documented and reported in line with policy and regulations and that complaints are dealt with in a timely and sensitive manner, delegating specific tasks as appropriate
  • Ensure regular team meetings and residents’ meetings take place and follow up on any actions as required, and there are effective and clearly documented handover systems maintained to facilitate the effective transfer of information between staff and shifts
  • Take overall responsibility for ensuring staff rotas are produced in a timely fashion and there are sufficient staff available at all times with the correct skills, gender mix and experience for the activities planned
  • Actively look to recruit staff to meet the needs of the service. Carry out recruitment interviews, staff supervisions and appraisals, back to work interviews, as necessary and in accordance with company policy. Monitor absence levels and implement sickness management policies
  • Develop and nurture the roles and competencies of the staff team to promote effective care leadership, encouraging them to work on their own professional development
  • Ensure training and mentoring is available as required and mandatory/core training programme requirements are fulfilled
  • Ensure that the conduct of staff is monitored and deal with any issues as necessary through support or disciplinary channels. Manage capability and disciplinary issues within the home and contribute to investigations across GCCL or outside the service as required
  • Ensure correct ordering, auditing and storing of medication and COSHH products in accordance with GCCL policies and procedures, delegating duties as appropriate


  • QCF L5 in Leadership for Health &Social Care Services or equivalent qualification as recognised by Social Care Wales to meet the standard required to register as an     adult care home manager.
  • A minimum of 2 years experience in a senior management capacity within a relevant care setting within past 5 years (Deputy Manager /Senior Team Leader)


  • Minimum of five years experience of working with people with learning disabilities, autism, and/or mental health problems with challenging behaviour.
  • Experience of dealing with health care professionals and external agencies.
  • Experience and knowledge of HR


  • Basic knowledge of new regulations and regulatory system. (RISCA)
  • Excellent written and oral communication skills with the ability to communicate with service users, staff and stakeholders confidently.
  • Working knowledge of the Mental Capacity Act, DOLS, Safeguarding, and other relevant legislation.
  • Good organisational skills and the ability to use own initiative.
  • Proven motivational, mentoring and leadership skills.
  • Good IT skills, able to use all basic programmes – outlook, excel, word.


  • Physically fit to meet demands of the post
  • Driving Licence.
  • Ability to work flexibly to meet the demands of the service.
  • Enthusiastic and self-motivated.
  • Takes responsibility for problems and accountability for actions

To apply please visit the Gofal Cymru Care website by clicking here

Job Description

Application Form&

Company Description

Gofal Cymru Care provides quality care and support for younger adults with learning disabilities, autism and mental health needs. We are looking for enthusiastic people to join our team working in our care homes in Cardiff or Barry. Successful applicants will be required to support service users in all aspects of daily living activities within the care home and in the community.

The successful candidates will be enthusiastic to make a difference to people’s lives, be able to use their initiative to make decisions and take responsibility for their actions. You will be an integral part of a team, focused on ensuring the health and well-being of individuals we care for and support are at the heart of everything we do.

Closing Date:

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