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Shop Assistant / Serving Staff - Pettigrew Bakeries

Contract:
Permanent
Category:
Full Time
Job Sector:
Hospitality / Catering, Retail
Region:
South Wales
Location:
Cardiff
Salary description:
National Minimum/ Living Wage
Posted:
29/05/2018
Start Date:
ASAP
Recruiter:
Pettigrew Bakeries
Job Ref:
PB/0518SA

Shop Assistant

Full Time Hours available

Wage: National Minimum/Living Wage

Pettigrew Bakeries
595 Cowbridge Road East
Cardiff
CF5 1BE

  • Welsh Speaker preferred but not essential
  • Barista trained preferred but not essential
  • Confident, friendly, professional
  • Exceptional standards of hygiene
  • Passionate about food and local businesses.
  • Detail orientated

POSITION SCOPE:

Join our incredible team. This is a busy food & beverage business open 7 days a week. We are an independent business enjoying incredible success through providing quality service and produce, aiming to always exceed the customer’s expectations. Are you dynamic, experienced, friendly and professional? Do you go above & beyond to make your customers day? Come join us!

HOW TO APPLY:

YOU MUST ATTACH YOUR LATEST CV

Apply online with your CV and a covering letter of no more than 300 words explaining why you will make the perfect candidate. Please highlight your key skills & experience, are you a trained Barista? Do you have culinary skills? How have you demonstrated incredible customer service through attention to detail? Have you driven a van before/ are you a confident driver? Experience in delivering to customers is preferred.

JOB FUNCTIONS:

  • Project a pleasant, positive & professional image to all contacts at all times
  • Liaise and communicate effectively with all team members to ensure seamless transfer of information takes place.
  • Manage cultural needs and expectations of customers
  • Up selling and identification of additional revenue opportunities
  • Maintain and adhere to billing policies and procedures
  • Punctual attendance to each shift
  • Maintain positive teamwork at all times
  • Accurate and timely delivery of orders to wholesale customers e.g route planning, knowing your way around the city or being confident at using a satnav to find new businesses.
  • Food preparation and handling will be required
  • Any other task required to contribute to the workflow of the department including daily cleaning tasks
  • Adopt a clean as you go working attitude
  • Self management to decide task importance and make sure everything is completed on time and to a high standard.

CANDIDATE SPECIFICATION:

  • Being able to speak and write fluent English
  • Being an open people person
  • Good attention to detail and accuracy
  • Being a positive team player
  • Time planning
  • Multitasking
  • Good organiser
  • Previous experience as a barista/ van driver
  • Having practical waiting experience in a bakery, hotel, café, restaurant or similar is preferable
  • Certificates basic food hygiene, SVQ or NVQ is preferable
  • Confidence, enthusiasm, passion for food, and flexibility are essential
  • Commitment to making our business thrive
  • Clean driving licence
  • Ability to take a situation you have not come across and create a positive outcome.
  • Confidence in computer/ till work.

OTHER: (travel, physical, drivers’ license)

  • Walking and standing are required during the working day.
  • Must be able to lift up to 30 lbs. on a regular and continuing basis.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
  • Must be able to bend, stoop, squat and stretch to fulfil cleaning tasks occasionally.
  • May be required to work offsite in van or on market stalls.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Shift work essential.
  • To attend any training courses deemed suitable
  • To act upon Fire, Hygiene and all Health & Safety legislation
  • Follow Bakery policies and procedures as per employee Induction as detailed in the employee Handbook
  • Follow department standard operating procedures

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time, and may be amended from time to time as required.

Company Description

Sister to Pettigrew Tea Rooms established in March 2012, our Bakery has become renowned for dedication, passion and integrity. We use local Welsh producers and fine quality ingredients in all the things we make and the food and beverages we prepare.

We have been open for two years and now our family is ready to grow.

We want people to join our team who are willing to go the extra mile, and love this business and the people in it as much as we do. We love people with ideas, and we are always looking to improve.

We have amassed a wonderful following of both personal and wholesale customers and it is our goal to make sure each and every customer is treated as if they are the only customer we have.

Closing Date:
01/06/2018

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