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Project Manager - Swansea

Full Time
Job Sector:
Charity / Not for Profit, Marketing / Media / PR / Events, Nursing / Social Care
South Wales
Salary description:
£26, 260 per annum
Start Date:
The Wallich
Job Ref:

Project Manager
Reports To:
Area Manager
Term: Permanent
Based At: Swansea
Salary: £26, 260 per annum
Hours of work: 37.5 hours per week, Monday - Friday, with flexibility for occasional evening and Saturday work, where the need arises
Closing Date: 22 Oct 2017 11:00PM


The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. All post-holders within the organisation are required to work within The Wallich's values, policies, procedures and working practices, in support of the overall achievement of its mission and current business plan. This includes attendance at identified training courses and exhibiting behaviours which demonstrate respect for colleagues, clients and all other stakeholders, and which positively supports the reputation and work of the organisation.

Project Description

The service will operate in various localities/areas in the City and County of Swansea. The service provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence.  The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework.

The Framework’s four main aims are:

  • Promoting Personal and Community Safety
  • Promoting Independence and Control
  • Promoting Economic Progress and Financial Control
  • Promoting Health and Wellbeing

Purpose of Role

To manage the Swansea Floating Support Services; ensuring objects and targets are met and to work in a manner that lessens dependency, reverses institutionalisation and increases service users ‘self-reliance and self-esteem.  Additionally to liaise with relevant agencies to ensure an effective and joined up service for service users across Swansea ensuring that service users’ needs are met and that they benefit from the consistent application of processes and policies.

The list of tasks is not an exclusive one and duties may be varied from time to time by the Area Manager.  This job description is subject to regular review.

Person Profile


  • Knowledge and understanding of support planning and risk assessments.
  • Knowledge and understanding of Homelessness Law and DWP Benefits
  • Knowledge and understanding of the welfare changes and the potential implications to housing related support and vulnerable people
  • Knowledge and understanding of how various issues can affect individuals, their vulnerability, and the consequential impact on communities
  • Knowledge and understanding of conflict resolution and mediation techniques
  • Knowledge and understanding of the legal frameworks within which you are expected to work (e.g. POVA, Children’s Act, Mental Health Act, Health and Safety at Work Act, Misuse of Drugs Act)
  • Knowledge and understanding of Swansea’s housing and relevant support services for those experiencing homelessness or potential homelessness


  • Experience of managing and leading teams and individuals
  • Experience of working with individuals with complex needs
  • Experience of housing related support
  • Experience of monitoring and reporting systems
  • Experience of managing and controlling budgets is desirable
  • Experience of preparing reports to a wide-ranging audience

Skills and Abilities

  • Working with Vulnerable People:
  • Able to engage with diverse people and understand and value diversity
  • Able to respect personal choice and work non-judgementally with people who hold different views and lifestyles from your own.
  • Able to work within and understand the importance of professional boundaries.
  • Able to manage conflict and effectively deal with challenging situations.
  • Able to work in a solution focused approach with effective motivational skills.
  • Effective interpersonal skills and emotional intelligence.
  • Community Partnership and Networking:
  • Able to professionally and effectively represent the wishes and best interests of service users and the organisation.
  • Ability to build beneficial relationships with a range of agencies and people at front line and senior levels.
  • Ability to confidently and professionally challenge judgemental stereotypes and inappropriate practice
  • Confident and able to lone work on own initiative and without close supervision.
  • Project and Team Working
  • Ability to form positive working relationships with members of the team and the wider organisation.
  • Reliable and possess an understanding of how your personal lifestyle can have positive and negative impacts on your own performance and attendance.
  • Ability to gather and provide appropriate information and data.
  • Excellent communication skills, verbal and written.
  • Competent using Microsoft Word, Excel and MS Outlook to an intermediate level.
  • Flexible and able to meet the changing needs of the service and the organisation.
  • Committed to own continued professional development.


  • Driving licence and own vehicle essential
  • Able to work and travel across Swansea is essential
  • Ability to speak Welsh is desirable but not essential.

Please note: The Interview date is 27th October 2017.

To apply, please visit our website by the clicking the “Apply Now” button below

Company Description

The Wallich is a homelessness charity which provides support services to homeless and vulnerably-housed people. The organisation formed in 1978 in Cardiff, and now supports around 4000 people a year across the majority of Local Authorities in Wales. The Wallich's values are of empowerment and treating people with dignity, respect and an unconditional positive regard. The principles of our work are based around solution focused working, harm reduction, and the creation of an environment where the people we support are actively and meaningfully encouraged to be involved in their support, and the development and delivery of services.

Personal Development:

We place an emphasis on personal development for staff at all levels throughout the charity. Our in-house training programme offers a wide range of courses which you will be encouraged to attend to support you to develop whilst working for us. You may also be asked to attend external or vocational learning opportunities as appropriate.

Closing Date:

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