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Public Relations and Marketing Officer - Ewloe

Full Time
Job Sector:
Marketing / Media / PR / Events
North Wales
Salary description:
£28, 563 - £31, 614
Start Date:
Wales & West Housing
Job Ref:

Public Relations and Marketing Officer
37 Hours a week
Salary range: £28,563 - £31,614 (Band G)

The Organisation

Wales & West Housing are one of the leading housing providers in Wales. We operate across 15 local authority areas, providing quality, affordable homes and services to more than 19,000 residents. We are a major Welsh employer, with over 400 staff at WWH and 215 staff in our two subsidiary companies, figures that are growing year on year. We have been established since 1965, and we have grown from our first scheme of 49 flats in Cardiff, to over 11,500 properties across Wales. We have three main offices situated in Ewloe, North Wales, Newcastle Emlyn, West Wales and our Headquarters in Cardiff.

This has been a big year for us at WWH, not least because we were ranked as the top Welsh not-for-profit organisation in the 2017 Sunday Times Best Companies list and third in the UK overall, we have been in the Top Ten for the last six consecutive years. We are really proud of the fact that our staff love working for us, a lot of this is down to the unique culture we have here at WWH. Our aim is to create a place that everyone wants to work in and environment where every staff member feels supported and valued. Our values are really important to us at WWH and you will hear us talk a lot about being a values led organisation, our values drive the way we behave.

The Opportunity

The role of PR & Marketing Officer is to support the strategic approach to presenting strong positive and consistent messages for the Wales and West Group and its brands. You will be the fifth member of the busy PR & Communications Team.

The work of the team is varied, fast moving, exciting and challenging and covers public relations activities, all internal and external communications, some events management as well as helping to market a growing number of products and services, using a wide range of channels and mediums.

Often our busy operational staff don’t recognise that their work is newsworthy so your primary role will be to liaise with staff organisation-wide, to identify these stories. Your role will include researching stories, writing, editing, taking / commissioning good quality photos, shooting / commissioning digital video footage and uploading and issuing the resulting material to all appropriate platforms and outlets.

Our own platforms and mediums include: our quarterly residents magazine in Touch, our Business Plan, plus a range of digital platforms which currently include our website, our new intranet, Twitter, LinkedIn and blogs and two Facebook pilots.

You will also be required to promote, and protect, the reputation of the Group by reacting appropriately to frequent media and stakeholder enquiries. You will also be expected to maintain and further develop our existing contacts with the media across Wales and UK-wide, as well as develop productive new ones with a range of external organisations.

You will help the PR & Communications team, and the wider organisation, to continually develop our website, and our intranet, to their fullest potential in order to communicate with a wide variety of audiences, both externally and internally.

You will also work closely with the PR & Marketing Officer, who is part of the team, based in our South Wales office and help cover for each other.

The Candidate

We are looking for someone who is a confident self-starter, with a can-do attitude and who is always happy to get stuck in. Substantial experience of a busy newsroom, or similar in a PR / media environment is essential. Some experience of marketing would be beneficial, or, a willingness to learn.

We are looking for someone who is hardworking and flexible who can not only sniff out a good PR or marketing opportunity from a mile away, but who has the experience, skills and tenacity to make the best use of it.

Our residents and staff are based throughout Wales, so a willingness to travel is essential, as is the ability to maintain close and productive working relationships despite geographical distance.

You must be as good in a team as you are out on your own and a great sense of humour is vital as is the willingness and ability to ‘juggle’ often competing demands. It goes without saying that you must also be an excellent all round communicator and able to write in an engaging and accessible way to a wide variety of people and organisations.

You must have a genuine understanding of, and solid commitment to, the values and principles that underpin our work as we value creativity and welcome those who explore new ways of doing things.

Supplementary information: in addition to submitting your on-line application, you are also required to send us up to 6 pieces of published work from your portfolio which you think demonstrates your skills and suitability for this position. Please send this information, with a covering letter quoting the vacancy job title and your candidate reference/ID number to arrive by the closing date. This can be either sent via post for the attention of the HR team at our Head Office in Cardiff or you can email this information to These items will not be returned.

To apply

Applications are being accepted via our online application process only, unless a disability makes this more difficult. If this is the case please contact the Human Resources team, on 02920 415358.

If you require any more information about this role, please speak to Shayne, Deputy Chief Executive on 029 2041 5362 for an informal chat. Further information about us can be found on our Wales & West Housing website.

Closing date for applications: 24th October 2017 at 11:59pm.

The assessment will be held on the 31st October 2017.

Company Description

Wales & West Housing is an innovative and dynamic organisation that empowers its staff to drive the business forward and to add real value to the organisation. We are committed to equality of opportunity in all our work.

WWH owns over 11,500 high quality, affordable homes meeting housing and communities’ needs across Wales. These include more than 3,000 dedicated properties for older people as well innovative supported housing solutions for people with a range of particular needs. Our vision is to achieve strong, sustainable growth to make a difference to people’s lives, homes and communities.

Closing Date:

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