Technical Engineer (Network and Server)
Competitive Rates circa �150 p/day
6 Month Contract (High Possibility of extension)
Candidate keywords - Technical Support, Cisco, CCNA, Windows Server, Active Directory, VMware and virtualisation
Commutable from - Bridgend, Cardiff, Caerphilly, Merthyr, Newport, Port Talbot and Pontypridd
A prestigious client of ours is looking for a Technical Engineer to join their exiting team. The right candidate will work on a day shift (working hours between 8am and 6pm) and will be on the customer interface. You will be responsible for receiving calls from the Service Desk team, dealing with more technical networking and server related issues and attempting to resolve or pass onto further teams. You must also ensure all work is completed in accordance with SLAs. You must have some knowledge of working with Cisco kit either through a CCNA certification, or hands on experience with Cisco switches, routers and firewalls. Ideally you will also have some Windows Server experience to an administration level.
Experience in a customer service environment
Excellent verbal and written communication
Experience of supporting Microsoft Exchange, Active Directory, Windows Server Operating System
Experience working with Cisco kit
Working knowledge of virtualization technology such as VMWare
Experience of Backup solutions - HP Data Protector or Tivoli Storage Manager
ITIL Foundation Certificate
Working towards Cisco CCNA or associate level certification for Microsoft, VMWare or Citrix
Excellent understanding of networking and routing protocols
Understanding of firewall and Internet security concepts
Knowledge of Cisco Voice Solutions
Knowledge of HP Data Protector/Tivoli Storage Manager
Experience of working within an operational support organisation
Good PC skills
If you feel your skills match this criterion and you are passionate about providing excellent customer service, we would love to hear from you! Please apply with your CV or call Fiona Hosking on 02920 252 500 for more information.
"The services advertised by IntaPeople are those of an Employment Agency and an Employment Business"
IntaPeople is a specialist recruitment consultancy offering first-rate talent solutions to the IT, data centre, storage and engineering professions.
Established in 1994, we are experts in sourcing high quality candidates for a wide range of permanent, contract and temporary positions across Wales, the UK and Europe.
Our mission is to provide first-rate, honest and transparent talent solutions that exceeds both client and candidate expectations at every step of the relationship.
Through the range of recruitment, talent management and recruitment process outsourcing solutions we offer, we help both organisations and individuals realise their full potential.